Why does Control switch turns but water comes out both outlets

The control knob (in my experience) is far less than par. I like the unit, but I've gone thru 2 of them and in both the big blue control knob broke completely off. I with they'd improve the design or material for that singular piece.

Help! UV light holder has filled up with water and new lamp will not work...is it possible to purchase a replacement lamp holder?

Contact seller for new unit I had several do the same thing And they replaced them

what is the round glass plate for?

the glass plate goes between the drain port cap and gasket to act a a seal. If the cap was solid it would't be needed, but the cap allows for a drain hose instead.

are all pond and fish products designed to only last one year? bought this for my pond and 1 year later it no longer works. pump does not run.

We have had ours over a year. We cleaned it completely a few times to wash out the buildup and it works perfectly.

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Polar Aurora Pond Pressure Bio Filter 13W Light 9000L Koi Water

Polar Aurora Pond Pressure Bio Filter 13W Light 9000L Koi Water

Product ID: 77471957

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Details

Brand
Polar Aurora
Liquid Volume
20 Liters 25
Target Species
Fish
Manufacturer
Polar Aurora

🐟1600 gal filter

💧20L capacity

🔧Easy clean design

Description

🌊 Dive into Clarity with Polar Aurora!

DURABLE DESIGN - Built to last with high-strength, waterproof materials.
POWERFUL FILTRATION - Handles up to 1600 gallons with ease, perfect for fish enthusiasts.
CRYSTAL CLEAR WATERS - Transform your pond into a pristine aquatic paradise.
MULTI FUNCTIONAL MARVEL - Filters, purifies, and maintains your pond effortlessly.
USER FRIENDLY OPERATION - Automatic cleaning and clear instructions for hassle-free maintenance.

The Polar Aurora Pond Pressure Bio Filter is a high-performance filtration system designed for ponds up to 1600 gallons. Equipped with advanced bulbs to combat algae growth, it ensures crystal-clear water for your fish. Its durable, waterproof casing allows for versatile placement, while the automatic cleaning feature simplifies maintenance, making it an essential tool for any pond owner.

Specifications

Liquid Volume	20 Liters, 25 Liters
Target Species	Fish

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