Roborock F25 ACE Combo Wet Dry Vacuum Cleaner,5-in-1 Cordless Vacuum,194°F 5min Self-Cleaning,180° Lie-Flat Smart Hard Floor Washer,20000Pa,AI Assitant Wheels,65 min Runtime,Whole House Cleaning

Works very well. Happy with my purchase. Only thing is i wish the cleaning solution was included, had to buy that on my own.

So far so good. It does a great job in steam mode, albeit that drains the battery pretty quick, usually lasts about 20-25 mins, but in hot water mode it lasts twice that. Too bad it doesn’t charge quick, that would be a nice feature. It lasts a good while in sponge mode though - I thought that would be a useless setting but my home got partially flooded recently and this vacuum really shined then - was able to drain at least 50 litres! The self-cleaning is really impressive too, now I’d not want to use a device without it.

The vacuum works great and I had some questions that I contacted customer service about, and they responded and offered help. The vacuum is great, the customer service is great, and the price was also great. Nothing to complain about. Goodbye to wiping the floor with mops or water and then having another round of drying. This 2 in one vacuum made cleaning as fun. Thank you Roborock and thank you YUNA from customer service. Cheers.

It is a very good cleaning tool the charge don’t last too much suitable for one bedroom apartment the cleaning solution was missing

I bought the Roborock F25 Ace (Combo version) because I trusted the brand and needed a reliable wet & dry vacuum for my home. For the first two months, it worked well and I was actually very satisfied with the cleaning performance. However, the roller stopped working completely because a small plastic part inside the roller motor assembly broke. This part should not fail this quickly, especially on a premium product. The bigger problem is after-sales support. I emailed Roborock four to five times, called them, and tried every support channel they have. Unfortunately, they do not currently offer proper support in the UAE, and none of their US-based support teams could help me get the spare part. I searched everywhere online, but this small replacement part simply does not exist for purchase. So now I am stuck with an expensive machine that I cannot use, just because of one tiny plastic component—and no way to repair it. Pros: • Good cleaning performance when it works • Strong suction • Easy to use and practical design Cons: • Durability is extremely poor (roller motor part broke in 2 months) • No spare parts available for UAE • Roborock support is unresponsive even after multiple attempts • A single small part failure makes the entire device unusable If you live in the UAE or a region without official Roborock coverage, I cannot recommend this product at all. Buying it means taking the risk of having no support, no parts, and no repairs for even simple issues. I hope Roborock improves their global support, because the product itself had potential. But until then, this is not a safe purchase for customers in unsupported regions.

Very good both dry and wet vacuum for tails.Easy to clean and self cleaning if wet vacuum is the icing on the cake.

Happy with the product, you will only know how good this mop is, when you clean the dirty water tank 😉

Hello. I bought Dreame F25 Ultra Steam about 1-2 months ago. After using the Steam self-cleaning, the vacuum started leaking a large amount of water near the wheel immediately when turned on. Water tanks are installed correctly. Dirty water tank was empty. The device is not usable and unsafe. I stopped using it immediately. I would like a replacement or refund. I can provide a video showing the issue.