PureMate 43-inch Tower Fan with Air Purifier & Aroma Function, 3 Speed Settings, Large LED Display, 8-Hour Timer, Oscillating Portable Electric Floor Bladeless Fan for Bedroom, Home & Office

When I received the fan, it was easy to assemble and very quiet, but the remote control didn't work unless I held it very close to the sensor. I contacted the company and they immediately sent me a new remote. This didn't solve the issue, so they then arranged for a replacement fan to be delivered. As I'd already recycled the packaging, they arranged for the courier to wait while I put the old fan into the new box. The replacement fan works perfectly, very quiet and tall enough for the breeze to reach me when I'm in bed. The three speeds are perfect for getting the temperature just right in the room. It oscillates at just the right speed and doesn't cause any additional squeaking or rattling like my old fan. My only minor quibble is that the lights can be turned off when the fan is running, but come back on when you turn it off. I sleep with the lights off, and if I wake up in the night feeling cold and turn the fan off, my bedroom is filled with bright blue light. I have covered the lights with black duct tape to fix this issue, so it's not a huge problem, but the design would be better if the lights remain off until switched back on again, regardless of whether the fan is running or not. Just to add, the customer service and communications from this company have been excellent. They responded really quickly and made getting a replacement so easy. Thank you!

After reading reviews on many other fans I decided to go for this one. It was from a company I've never heard of, and they were fairly new. So it's always a bit of a risk. However, I'm delighted to say that the product came exactly as described, was very easy to set up, and only the assembly of the base is required. Screws are provided, and it is all self-explanatory although instructions are included. The aroma drawer was a little tough to get out, and when I pulled on the drawer to open it, a small section of the front fascia cracked. So I would urge caution when pulling this little drawer out and perhaps support the lower part of the fascia when you do. I contacted customer support to ask them about this because I don't feel I was heavy-handed, and I don't feel it should've cracked. I can't praise the customer service highly enough, and in particular Steph who took my call in the first instance, referred me back to the right channel online to contact them and upload images of the problem, through to organising an entirely new replacement unit, shipped the very next day to me. It comes with a 12 month warranty, and you need to go online and register it within a week in order to qualify for a second years warranty, which I would highly recommend doing, but with this first interaction with the customer service, I have great peace of mind that if anything should go wrong, it will be addressed very quickly, efficiently and professionally. A lot of larger and older companies who are perhaps more established could learn a few things from the customer service of this company. Overall the fan is quiet when running in its lowest setting, and ability to turn off the bright LED screen at night is a welcome addition. The rotation is more than adequate to cover an entire room, and its design means that it fits in well in the corner of any room. I highly recommend it, and I think that the features are excellent.

Really good fan to keep my dog cool and it’s a great price, very easy and quick to set up too. Not too noisy either it’s great 👍

Excellent fan. Looks good and reasonably quiet

The remote is a nice touch, although be aware of placement. I have mine near to my TV and the red button on my TV remote turns the fan off (although I don't use that button much so doesn't really effect me). This is a nice tall fan, it's not too loud (the higher speed does of course make a noise but it's not that bad). Got this just in time for our scorching heatwave of 40°c and it kept the room at 29° (still high, but a considerable drop). I really like the fact it tells you the room temperature, it is very satisfying watching it drop. There is a button on the remote to switch the lights off, but if the fan is switched off they do come back on again. The timer function works well, as does the oscillation. I have not tried adding anything to the aroma drawer yet. All in all, a very nice fan.