Smart Med Alert Cellular Medical Alert Necklace with Emergency Button for Elderly, 24/7 Monitoring, Fall Detection for Seniors, Water-Resistant, Wearable Pendant with 2-Way Communication, GPS Tracking

THIS SAVED MY MOTHER-IN-LAW THREE TIMES IN THREE MONTHS! VERY EASY TO USE AND HELPED US SLEEP AT NIGHT THE ONLY THING I WOULD DEFINITLEY CHANGE IS ITS CHARGING CORD NEEDS TO BE LONGER I DID ORDER AN EXTENTION BUT IT WAS DIFICULT TO FIND, WITHOUT IT MOM WOULD MOVE AND THE MAGNETIC CHARGER WOULD COME OFF. ALL IN ALL, I WOULD BUY IT AGAIN.

This product does not work. I have made several calls to Smart Med Alert for help activating the device. They got my $49.95 for the month but the device has never been activated. I have returned it to Amazon.

Device is amazing!! Press the button and you get immediate response! They have your information ,medication and contacts. Feeling much better to have this device in case my mother falls!

Took two weeks to activate. Subscription to high $$, otherwise fast response time!

This thing works a little too well when it’s used properly. As soon as I got my mothers alert signed/set up I kept getting calls from the subscriber (yes you must subscribe to make monthly payments for the full benefits of the alert system) that 911 has been called and on the way to wherever my mother was located. Somehow she kept accidentally bumping the button on the device to call 911. It was really getting to be annoying. It also notified you when the device had a low charge. This device must be charged daily. Which means the person wearing the device has to remember to take it off and charge it every single night. Well that doesn’t help those in early stages of dementia or Alzheimer’s or any other illness that causes memory loss. I thought this was something they could wear and never have to take it off. But this beats paying for the real life alert system that is pre costly. I still like the product though.

I mistakenly banged my fist on my pillow while the device was in my hand and it set off the fall detection alert. I quickly canceled it, and found out later on that the company still received the alert notification which I liked. My grandmother also mistakenly pushed the button while getting used to wearing it and the representatives called her which is good. I'd rather them call her and she not need them then not call her when she does need EMS response. To be such a small device, the speaker is pretty loud and clear. Im satisfied with the purchase and monthly cost.

The device came with no instructions but to call to activate. When calling the 800-number - I was told they would take a message for me. There was only two prompts - one to the address/hours and one to the next available rep. with the 800-number and one was to someone who could take a message only. I plan to return the item. There are no instructions and clearly they are not prepared. I would not want to give a device to a senior when there is clearly no instructions or support options.

Received it on a Saturday and set it up. Very easy to do so. Then Sunday afternoon I fell and needed it. The operator was very kind, asking me a few questions before calling for help. I feel very safe with this around my neck.

it looks like a good product but it will not work here in ontario