What is/are in the package?
Compatible 920XL (1xBlack + 1xCyan + 1xMagenta + 1xYellow)

How many pages does this print up to?
920XL Black: up to 1,200 pages @ 5% coverage on Letter/A4 or depends on usage; 920XL Color: up to 700 pages @ 5% coverage on Letter/A4 or depends on usage

How do you install the toner cartridge?
①Remove the orange cover, if applicable
②Pull out the plastic tag (where you see the orange ring) which is on the side of the cartridge, if applicable
③Insert into the printer
④Enjoy printing!

What are the compatible printers?
HP OFFICEJET 6000, OFFICEJET 6500A, OFFICEJET 6500A Plus, OFFICEJET 6500, OFFICEJET 7000, OFFICEJET 7500, OFFICEJET Pro 6500 Printers

What is the warranty?
Green Toner Supply offers 1-Year money back warranty on defective toner cartridges

What is the shelf life?
Suggested shelf life: Up to 36 months
Please store the unused/unopened toner cartridges in a dry and cool place. Avoid sun exposure

Have a question or a problem?
Please do not hesitate to contact us, our Customer Services Team will usually response your email or message within 1-2 business days.

TROUBLESHOOTING

a) If the units does not fit - Please remove the unit and reinstall
b) If there is an unrecognized error, please try the below reset instructions:
1. Press “X” to clear the error message.
2. Press the tools button (picture of a spanner).
3. Press “All Settings”.
4. Press “Machine Info”.
5. Press “Parts Life”.
6. Press “#” until the touch screen message changes.
7. Press the color of the drum that was replaced.
8. Press “Yes”.

(6 Pack) Green Toner Supply Compatible 920XL(3xB+CYM) 920 Ink Cartridge Work in HP OFFICEJET 6000 6500A 6500 7500 Printers

Description

Common Questions