Tineco Floor ONE S7 PRO Cordless Wet Dry Vacuum Cleaner, Smart Floor Cleaner Mop for Hard Floors, Long Run Time, Dual-Sided Edge Cleaning, Self-Cleaning, Centrifugal Drying Process

First, I rarely post reviews of any product, but the lack of information on Tineco's site and Amazon prompted me to do so. Like many, I purchased an S7 Pro, which arrived in a BROWN box. The shipper box label did reference the S7 Pro as the description; I wasn't concerned as I understand some companies pack their Products in a Shipper box or Retail Box (the White Box) that many referenced in other comments. Retail boxes are usually for brick-and-mortar stores so the consumer can view product features when they compare the products in the store. Retail boxes are often not sturdy enough to ship independently and must be shipped inside another box to hold up during transport. Now that we have the Box out of the way, I, too, was concerned that the model I received did not have "ULTRA" mode. When you download the manual online for the S7 Pro, it lists "Ultra" Mode instead of "Custom." The manual I received only described the "S7 Series". The model number listed for the S7 Pro is FW200300US, but the model number on the box I got is FW221100US. I assumed I needed to download the Tineco App to unlock the "Ultra" Mode, so I logged in and paired my device, but the Device Name was "Floor One S7." Again, I did not see "Pro." Looking at the website, I did not find a model number until I looked at the rollers, which have version 1 and version 2. The roller I have looks like Version 1, but it says it's for "Tineco FLOOR ONE S7 PRO/S5/S5 PRO 2 Replacement Brush Roller," but the radio button name is "S5/S5 Pro," and the other radio button is "S7 Pro (FW200300US)" which was not the model I got. If you click next to the comment for "For Tineco FLOOR ONE S6/S7 Pro（SKU FW200300US) Smart Vacuum Cleaners," the answer you get is "Specially designed for Tineco Floor One S7 Pro (order before July 10, 2024)." I admit I still don't know which one I need to order, and it's unclear which is which, but that is Future Me's problem. At this point, I was pretty sure I got the wrong device. Like the other reviews, I got an S7 and not an S7 Pro, even though a base S7 is not listed on their site. So, after reaching out to Tineco's support team for the last few days, they were very responsive and quick to address everything I noticed and the comments. They confirmed, based on the Model and Serial number I gave them, that it was, in fact, an S7 PRO. They stated that the FW200300US has been discontinued, which explains the 2 different roller versions and the comment about "Ordered before July 10, 2024." The comment from the Tineco Support Team: We received feedback from our support team. Please note that this machine is an improved Floor One S7 Pro version. The old version has been discontinued. Based on the feedback from some user groups about the complicated operation of the machine, we simplified the design of the handle and display, and removed the Ultra mode; Tineco is committed to providing easy-to-use machines for all user groups. In addition, the new version of S7 Pro uses soft-pack batteries for the first time in the cleaning appliances industry, which improves the battery life and reliability. The roller brush motor has been improved and can rotate in both directions, which can keep the roller brush fluffy and more durable; Regarding the dirt water tank, it has also been completely upgraded. The new filter device can effectively separate solids and liquids, making it more convenient to clean and maintain after daily use. The graphite pole piece that will not rust can be used to detect the water level, which significantly reduces the failure rate of sensor false alarms. Please don't worry, the machine you received is the correct model according to the serial number, pictures and details you provided. Sorry for the long review, but I thought it was important to understand that I went through all the questions and concerns many of you may have when receiving the device. All in all, I have been using the device for a month, and I love it. I can clean my main floor and part of my basement before the battery dies, about 2,000-3,000 Sqft. I may need to refill the water twice, as there is still some in there from the last clean, and empty the dirt water twice. Tineco Q&A does note that if you don't use the Tineco solution, it could use more water and require more frequent refills and dumping because of the bubbles. So far, it's been a great purchase; I have been eying it for about 6 months, and glad I finally pulled the trigger.

This is a great machine that makes my wood floors look fabulous. With 2 geriatric dogs that have accidents, this machine restores my floors. It is top of the line and I am glad I opted to spend more for this as it is self propelled and easy to work with. It comes with an extra roller and filter and the run time is extraordinary. I have also purchased a Tineco cordless vac too. Their products are well designed and work great. Their less expensive models work well too so you can’t go wrong with any model you buy. Their cleaning fluid only requires a capful and lasts a long time. They have sales too so I bought a large bottle of cleaning fluid since I clean the floors regularly. To think I used to get on my hands and knees to clean my floor, this machine has saved my knees.

If I could give this product 0 Stars I would! I recommend you DO NOT BUY!! Planned obsolescence must be this company’s motto and I feel scammed. I was very impressed with the product when I first bought it. It was the top of the line at the time I paid over $800! I’m not rich but what the hell I splurged to make our lives easier and cut our cleaning time in half by not having to vacuum before mopping. The floor cleaner worked well and we were happy with it. It cleans close to the wall and the charge was (usually) just long enough to complete my whole downstairs area. It left my floors with a nice clean shine (much better than my steam mop or my Bissel Crosswave which I used before the Tineco). Although I do believe the manual scrubbing with a steam mop cleans deeper but doesn’t leave the floors with a nice even shine. Weeks after the 2 year warranty expires the machine just stops charging. I contacted the company who looked up my purchase info and assured me I was under warranty and told me they would send an email for return/repair and to follow the instructions. The email instructions requested the purchase info which I provided again with a promised follow up email. The next email I received was that machine was no longer under warranty, however a 1 time courtesy would be extended for repair and a shipping label was sent with VERY specific packing instructions and box dimensions. I was told it would take 7-10 days from when they recorded the machine to fix and return it. At this point I was actually impressed with their customer service. At least they were willing to fix it. Unfortunately I waited 2 weeks and heard nothing. I contacted the company via email and was told that unfortunately my machine could not be repaired and was sent for recycle. As a token of their appreciation I was offered a 5% discount on a new machine. WHAT!!! WTH?!?! $800+ for 2 years and 3 weeks of time before it crapped out. If you think whatever you are paying is worth it only lasting 2 years…go for it. Other minor issues while using - says there’s a dirty water tank when it’s not even 1/4 full..but only does this sometimes and it won’t let you keep cleaning until it’s empty -it changed languages and was annoying to get back to English -need to fill the water tank about 3-4 times to finish the floors and about 8 times of emptying the dirty water tank

This machine is not like anything I have ever seen or had before. It is super easy to use. I made sure all of the big crumbs were off of the floor before I used this. As I started using it, I found that I didn’t really have to push it back-and-forth. All I had to do was guide it because it is self-propelled. It just kind of glides almost sometimes like it’s floating. It picked up everything. The vacuum on it is very good. I was expecting to see wet from the water and mopping, but did not see any water. I bent Down to see if it was wet. And it was. It did a remarkable job Cleaning my floors. I couldn’t be happier. I noticed on dirtier spots, I could push Max and it would clean it really good and then put it back on auto. It talks to you and tells you what to do and I did not find that annoying at all. When I was through cleaning, I put it back on its dock and loved the fact that it was self cleaning the roller. I emptied the dirty water and oh my word. I couldn’t believe how black the water was. I didn’t realize that floor was that dirty, but it seemed to have gotten it all. And it had all kind of gunk in the water that I didn’t even see on the floor. Love love love this machine. I went ahead and spent a little bit of extra money on getting this Particular Machine for two reasons. Number one. It rolled back-and-forth with ease. And number two, because of the battery power. It said that it would go for 45 minutes. I cleaned about 500 ft.² of floor and when I got through, I had 18% power left. Had I’ve gotten a machine that was less than 45 minutes, I would have not been able to finish until it recharged which takes 4 to 5 hours. I am thrilled with this Machine.

I love this. So easy to use. I have a lot of tile so this machine is great. It cleans really well. It also has a suction feature. You can use this machine when you have a dirty spill on the floor. You can use this to dry your floor when you clean it really well. I just have a little amount of carpet so I use the suction feature to vacuum my carpets. It is easy to use and battery operated so you plug it in when you are done cleaning it. So no cord to carry around when you are washing the floor. I highly recommend it. Not cheap but worth every penny if you have tile floors. Oh, it speaks to you in different languages. You pick which one you want to hear. So cool!

Purchased the s7 pro and have used it daily for a month. This is worth the time and money if you have pets or frequent messes. It’s lightweight, easy to maneuver, great suction, and picks up all the pet hair and dirt. I’m always amazed at how much debris it catches and my clean socks are a testament to how well it cleans. However..I’m only giving 4 stars due to how much maintenance this thing requires and how expensive they are. The battery lasts about 25 min on max mode and can easily cover 800sqft in that time (excluding the 20% needed for self clean) but the water reservoir fills quickly. I can usually do 1 room before needing to empty/refill. Also, with each empty I remove the brush roll and wipe the bottom, otherwise it leaves a puddle of dirt water when you stop/start a new room. This is time consuming and annoying but it will leave spots if you don’t. When purchasing, I saw a lot of negative reviews about it not working well after a few weeks and issues with odors. Be aware, you have to keep this thing clean! I clean mine after each use according to the instructions but I had the same problem. The “self clean” doesn’t do much and even after multiple cleaning cycles the brush rolls were still dirty and very wet, causing more odors which led me to replace them after a few uses. The replacement brushes are almost 20$ each so it was adding up quickly. Despite the manufacturer warnings, I started cleaning mine in the sink using a sprayer and a tiny bit of laundry detergent and then drying them with a roller, my hair dryer, and then letting it air dry. I typically only need to do this every few days. I do the self cleaning after each use and make sure to remove the brush when it’s done. Since doing this I have had fantastic results. Also, the wheels do sometimes stall on wood floors and they pick up a lot of hair which can cause tracks. Cleaning the wheels with a wet microfiber seems to help with this. With all the upkeep required, I wouldn’t recommend this for anyone who doesn’t need to mop frequently or would forget to empty/clean it.

Pros: ✔ Excellent Construction & Engineering – High-quality materials, well-thought-out design, and easy disassembly. ✔ Easy Maintenance – Clean water tank, dirty water tank, debris catch, air filter, and roller are all effortless to remove and clean. ✔ Lightweight & Slim – Maneuvers easily around tight spaces and isn’t cumbersome to use. ✔ Edge-to-Edge Roller – Effectively cleans against walls and baseboards, outperforming wider rollers on other vacuums. ✔ Intuitive UI & Display – The Dirty-to-Clean indicator ring is a great visual guide for cleaning progress. ✔ Water Efficiency – Leaves minimal water behind, preventing streaks or residue buildup. ✔ Self-Cleaning Works Well – After 5 days of use, the roller hasn’t developed any musty smells, a common issue with other wet vacuums. Cons: ✖ Very Expensive – At ~$600, it’s among the most premium wet-dry vacuums. ✖ Long Charge Time (4-5 hours) vs. Run Time (40 mins) – While Auto Mode extends runtime, Max Mode drains the battery in a single 40-minute session. ✖ Cannot Tilt Completely Flat – This limits cleaning under very low furniture. Real-World Usage: My home is 2,400 sq. ft., mostly tile, excluding bedrooms. The S7 Pro performed exceptionally well during my tests. Day 1: Max Mode Battery Test Battery ran from 100% → 10% in ~40 mins (Expected for Max Mode, as it runs full suction, roller, water pump, and drive wheels.) 3 full water tank changes (Clean & Dirty) – Needed due to Max Mode’s higher water usage. No large water droplets left behind – Even with constant water flow, the S7 Pro never over-saturated the floor. Post-Cleaning: Self-cleaning requires the vacuum to be at least 20% charged. This means waiting 30 mins after discharging to 10% before running the self-clean cycle. Roller removed and air-dried separately on the dock – A must for long-term odor control. Day 2-5: Auto Mode & Routine Cleaning Auto Mode saves power – Cleaning the same areas now leaves ~25% battery remaining instead of 10%. Water Tank Usage – 2 full changes (instead of 3) since Auto Mode only uses water when needed. Noise Level: ~68 dB, which is quiet enough for daily use without being annoying. Cleaning Performance: Surface-level dirt & stains – Easily removed, with no need for multiple passes. Larger debris pickup – Handles oatmeal and small crumbs efficiently (as shown in third-party tests). Comparisons to Other Models: 1️⃣ Tineco S7 Pro vs. Bissell CrossWave HydroSteam Plus Edge Cleaning: S7 Pro wins – Bissell lacks true edge-to-edge rollers. Water Efficiency: Bissell wins – Some people report slightly better water usage. (Bissel uses Steam though) Charging: S7 Pro wins – Bissell's model lacks battery operation and requires a cord. 2️⃣ Tineco S7 Pro vs. Roborock Dyad Pro Odor Management: Roborock wins – Features heated roller drying, reducing long-term smells, though my S7 Pro has no odor issues. Battery Life: S7 Pro wins – Longer runtime than Dyad Pro in most modes. Build Quality: S7 Pro wins – Other revies report Roborock's plastics feel cheaper than Tineco’s. 3️⃣ Tineco S7 Pro vs. Dreame H12 Pro Charging Time: Dreame wins – Charges 1 hour faster than S7 Pro. Overall Cleaning Power: S7 Pro wins – More thorough water control prevents streaking. Key Takeaways: 1️⃣ Battery Life vs. Charge Time – The S7 Pro’s 4-5 hour charge time is a downside, but Auto Mode extends usage significantly. A faster-charging model would be welcome. 2️⃣ Edge Cleaning & Roller Width – Initially, I thought the 10-inch roller was a downside, but it’s actually a benefit, fitting into smaller spaces than wider 12-inch rollers like those on Dyson vacuums. 3️⃣ Self-Cleaning & Odor Prevention – Even after 5 days, there’s no musty smell in the roller, but removing it to air-dry is key. Heated drying (like on the Roborock Dyad Pro) might be a good future upgrade. 4️⃣ Price Justification – While expensive, the engineering quality, cleaning power, and ease of maintenance justify the premium cost compared to cheaper alternatives. Final Rating: 🌟 5/5 Stars 🌟 Would I Recommend It? → Yes, but only if you want a top-tier wet vacuum. If you’re okay with the higher price and charge time, you’ll love its edge cleaning, easy disassembly, and overall performance. If cost is a concern, Bissell and Dreame offer budget-friendly alternatives

This system is very nice and cleans well. The vac-mop cleans up most dirt, although stickier dried-on stuff will need manual scraping or scrubbing. But, for what I'd expect a soft mop roller to pick up, it's pretty good. Sometimes just lingering over a spot will get it, sometimes not so much. I can get around 1500 sq ft done on a charge. My home is bigger, so I will do kitchen, dining, hall and 3 bathrooms or living room and bedrooms. The unit charges quickly, so in a few hours it's ready to go again. The base charger is very convenient, just set the vac-mop on the base, and press the clean button. It will clean and dry the mop roller. Every time I use it, I'm slightly "shocked" at how much dirt it picked up off my "clean" floor. Cleaning and refilling is easy. I love having the separate vacuum unit that works with the interchangeable motor/battery. Simply pull the motor from the mop and snap it into the vac. It works very well and comes with two attachments - brush/crevasse nozzle, and a pet hair (roller) head - for compact use, plus the floor-vac attachment for sweeping. A surprisingly enjoyable feature is the self-drive wheels on the mop, to assist in pushing. It detects forward/backward motion and applies power accordingly. Everything about this system seems well made and of quality construction. The talking prompts it makes are kind of cheesy, but that's just me. Maybe other people like that. I would recommend this system, especially if you can find it on sale like I did.