SLIDING WARDROBE 4U Burg Modern Free Standing Stylish Sliding Mirror Door Wardrobe and 3 Sizes (Black, 203cm)

Absolutely delighted with our wardrobe! It looks amazing and is really sturdy and spacious. You need a lot of room for assembly as it mostly gets put together on its back, but it’s well worth the time and effort.

Great price, and really solid once put together. Looks great too. Knocked a star off as the instructions are a disaster, as others have mentioned. Some of the panels weren't labelled, and the images aren't reflective of the actual panels you need to use either. Overall, I would recommend, just wish they would update the manual!

Beautiful product, great quality, love it

Very happy with purchase, looks lovely once up, was abit tricky to put together takes time b if secure to wall is alot sturdier if do t rush its fine, lots of hanging space, fit lots on it looks really nice very happy

So, the first thing to stress is this product looks stunning, when you eventually get it put together, however the external look is the only thing that is worthy of that accolade! The instructions are a challenge and yes there is a better You Tube video, but that makes the whole process slow and frustrating. The unit is not as described, the first and most obvious issue is that the images on Amazon are all in reverse, so where you see a mirror to the left, in real life it would be to the right and the instructions support this being the case, meaning the doors were initialy set on the wrong runner and scratched the timber slats.This company claim the pictures look in reverse, because they are HD Images! The next issue is its configurability, this is also not as described. The company’s response to this was “It is if you drill holes and make changes!” I asked them why I would drill holes in new furniture and in the process null and void the warranty and their reply was “To make it customisable” As an example, if you choose to use double hanging height and insert everything into the predrilled holes, the top hanging clothes hang an inch on the lower rail and the lower rail clothes hang 3 inches on the floor. Originally, they told me this is because my clothes are too big! Having dispelled that by stating they are standard UK clothes size and length and advising their advert made no mention of size restrictions, they then decided it was my coat hangers that were the wrong size! Having again dispelled this they then said drill some holes and move them up! We then spoke at length about returning the product. They advised I could, but it must be in the original packaging. I explained that the original packaging had been kept outside (the boxes are 2.2 meters long) and had got wet, but I did still had them. I also took the trouble to point out the Amazon return policy did not specifically state the original packaging must be used. They told me not to put the product in wet boxes, so I suggested I dismantle the product and stand it beside the boxes, but alas this was not acceptable because allegedly to meet UK health and safety, the product must be in the box! The box they told me not to put it in! Anyway, as much as I was enjoying the fruitless but strangely intriguing conversation, they wanted to cut it short by offering me £80.00, which was a £60.00 increase on their original offer. I went to great lengths to explain the product faults again and that the USP they had of full customisation making these wardrobes £500 wardrobes was not there anymore and, in my opinion, they are £300.00 wardrobes at best! This was the point Nova, surpassed himself in customer service by explaining to me that he knew I was the type of person who ordered goods with the sole intention of claiming a refund! I wasn’t sure and he could not offer an explanation as to where he got that information from, but he seemed convincing, he nearly had me! Anyway, fast forward a couple of weeks and a few pointless messages, I agreed to accept the £80.00. Now 3 weeks later and a considerable amount of my time later, I am not prepared to accept £80.00 as they owe me for my time. Amazon have also asked them to revise their offer and work with me to resolve it, but as yet not resolve! Amazon themselves have 3 times on recorded calls told be I will get a refund under their A to Z policy, unfortunately, you cant speak to anyone who understands their own policies let alone conclude a near sensible resolution. Amazon’s latest advice today, is that I start legal proceedings, I am of course happy to start a money claim but seems slightly counterintuitive when both companies could have just resolved the issue with the customer! I can only assume this company wanted a bad review and Amazon want me to take my very well used buying account elsewhere! This not being the case, it seems a peculiar way to conduct themselves!

Brilliant for it purpose

This wardrobe is really sturdy once built. It really fits our need. The colour is as stated and the flexibility of the internal layout is excellent. There are a couple of things you should know. The size is approximate. So the 150cm wardrobe, once built was closer to 151+cm, meaning that if you have measured for a tight space, you might come undone. The other thing you might already know is the instructions are generic and, in some cases, inaccurate - indicating the wrong screws to use for the horizontal to be secured. However, if you have an ounce of spatial awareness, you'll pick this up and adjust accordingly. Sadly, the screwgrabs are low quality - they don't fit well and if overtightened, they will shred and embed in the wood. The good thing is that for the most part they aren't integral to the cupboards strength and build. The door components should have non-countersunk screws, but they provided countersunk screws that stick out. Better you source your own in advance. You'll need about 12 per door. The seller also pestered in messages twice for me to provide alternative contact details despite Amazon saying not to provide in chat. My details in Amazon was up to date and it was enough for them to deliver so I refused to give them. It's not pleasant behaviour and caused a bit of anxiety. That's where you lose the one star. You definitely need more than one person for this and it will take you 3-4 hours. Over all I would still buy again. Much better than any other flatpack solution.

Really pleased. We were so impressed with the quality that we ordered a second one. Very heavy once built, but sturdy and well worth the effort. Instructions were easy and all pre drilled holes were accurate. Our second order arrived and unfortunately we discovered that the mirror was cracked in-spite of the excellent packaging. Contacted the seller who replied straight away. Have now received the replacement door and they took the damaged one away. Result. Very happy with the finished project and can’t fault the customer service. Would happily deal with again.