The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results Hardcover – Illustrated, January 30, 2017

This book was very straightforward. The Organizational effectiveness and behavior topics are written professionally, and are backed up with a variety of case studies and sources that lend validity to the book. I'm in a minor leadership position in a group I work with, and I've used a lot of the concepts from this book: specifically, the MAGIC concepts and how a proper psychological contract should be formed. It's helped my team members and I become much more effective in a short amount of time, by only changing a couple of the variables that influence effectiveness. I'm not going to sell this book: it's an incredible textbook on how to make an organization work impeccably. Just as Aldi has the Handbook of operations, I would use this book at the handbook of Employees.

This book is a great read if you're looking to better understand how to keep your employees engaged and increase productivity. I found the acronym MAGIC very interesting, it changed my perspective on what employees are looking for in a job. After reading this book I learned that employees want to do more than just punch the clock and show up to get paid, they want to be engaged in their work and make a meaningful difference! I also particularly enjoyed the concept of the three contracts that are present in any relationship. I found this very interesting, especially the psychological contract that exists whether we know it or not. This book teaches you how to recognize and deal with the contracts created between employee and employer. I feel that I have the knowledge to create a better work environment for employees if I am ever in a position to do so. The book was written in a personable way, it held my attention and had great examples and real world applications for the concepts. I would absolutely recommend to anyone!

I will recommend this book to other corporate trainers, HR directors and leaders I work with. Practical advice with clear and relevant examples. A worthy investment of your time and money.Other reviewers have provided excellent detailed summaries of the book. I am simply adding my 5 star vote to express my opinion and gratitude for the work that the authors have done here. This book will advance the discussion about the evolving relationship between companies and employees. The three chapters about the Brand Contract, the Transactional Contract and the Psychological contract are treasures worth savoring. I have not found another book that clarifies these concepts as well as the authors have here.

This book is an excellent one for giving both employees and employers a better understanding of what drives the people in a work place. I myself have benefited from analyzing my previous work experience using the 3 contracts described in this book that can be found in any relationship . Doing this has helped to give clarity into why I had dissatisfaction with some of my previous jobs, and helped me learn more about myself as an employee. Anyone who reads this can apply many of the concepts learned to their own lives and reap immediate benefits. A must read for both employees and employers!

Although the book touches on something that employers need to know, it does it in a very simplistic way. I felt like after I had read the first couple chapters I knew the entire book. All-in-all, I thought the subject was great but the presentation was lacking.

This book is great for current and aspiring leaders and managers, as well as anyone else who wants to improve relationships in their lives. It teaches practical and applicable relationship skills to help improve your employees overall experience, thus improving each of your customers experiences. It gives real life examples of each concept, such as the three contracts or MAGIC.Not only does it talk about how to use these concepts when interacting with your employees, but how to utilize them in other life relationships such as with your spouse. I would definitely recommend reading this book.

MAGIC—Meaning, Autonomy, Growth, Impact, Connection. These concepts about the factors of creating employee engagement within an organization have helped me to understand why I have hated working at some of my previous jobs, and why I have fully enjoyed others. I could never nail it down myself, but thanks to this book, I have a better understanding of myself and what I want to seek in a future career for myself, and how to get those around me to engage in organizations I care about. By helping others find meaning in what they do, giving them autonomy in doing their job, which allows them to grow and feel that they have an impact, they will create connection with the company and customers. This leads to a happy employee, a happy organization, and a happy customer. And that is the definition of success!

I would recommend this book to anyone who is seeking to gain greater perspective on his/her current or future business working environment.While the book is geared towards managers and executives who have greater capability to implement change in their workplace, it can also be a powerful tool for any employee who is seeking better engagement in their job or has aspirations of future leadership roles.The concepts discussed in the book are easy to understand and apply because of the inclusion of many real-world comparisons and case studies that allow for deeper analysis.