Key hole is not opening! Please help?

I had the same problem but applying a little more pressure (push inwards) on the far right (where you have the index finger icon) and trying to pull out the other end of the rectangle covering the key hole at the same time did the trick for me. Good luck

Why does my-led light not light up?

Hi, You need batteries to put on the rear lights. If you have the battery installed, but the light is not on, I suggest you shoot a video to show your problem, and I will analyze your problem through the video. Please send the video to our after-sales email, we will have a specially-assigned person to solve it for you. Please don't worry, I will try my best to help you solve the problem. Looking forward to your reply. Tenamic

How are you suppose to use the key to open the safe? There is no visible hole. Apparently there is a cover and no instructions on how to remove it.

The cover opens where it shows a finger. It's on the right side of the safe .

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Tenamic

Product ID: 266075554

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Details

Brand
Tenamic
Product Dimensions
11"D x 13.8"W
Lock Type
Electronic
Color
TC25
Capacity
0.85 Cubic
Material
Alloy Steel

🔒Fingerprint Locking System

🔥Fireproof & Waterproof

⚙️Solid Alloy Steel

Description

🔐 Secure Your Peace of Mind with Style!

ALARM SYSTEM - Stay alert with an audio alarm that triggers after multiple incorrect access attempts.
DURABLE DESIGN - Crafted from solid alloy steel with a special coating for enhanced wear and corrosion resistance.
VERSATILE SIZE - Perfectly sized for home, office, or hotel use, fitting seamlessly into any environment.
SMART ILLUMINATION - Induction light activates upon opening, ensuring you can access your valuables effortlessly.
UNMATCHED SECURITY - Experience peace of mind with a pry-resistant steel door and advanced fingerprint technology.

The Tenamic Biometric Fingerprint Safe Box offers a robust 0.85 cubic feet of secure storage, featuring a reliable fingerprint locking system, fireproof and waterproof capabilities, and a smart induction light. Crafted from solid alloy steel, it combines durability with advanced security features, making it an ideal choice for both personal and professional use.

Specifications

Brand	Tenamic
Product Dimensions	11"D x 13.8"W x 10"H
Lock Type	Electronic Lock
Color	TC25
Capacity	0.85 Cubic Feet
Material	Alloy Steel
Special Feature	Durable
Mounting Type	Wall Mount
Control Type	Push Button Control
Included Components	External Battery Compartment
Alarm	Audio Alert
Water Resistance Level	Waterproof
Chamber Depth	13.4 Inches
Chamber Height	9.7 Inches
Chamber Width	13.4 Inches
UPC	759663846301
Manufacturer	Tenamic
Part Number	TC25
Item Weight	24 pounds
Country of Origin	China
Item model number	TC25
Batteries	4 AA batteries required.
Size	0.85 cuft
Style	Modern
Power Source	Battery Powered
Item Package Quantity	1
Special Features	Durable
Usage	safe
Batteries Included?	No
Batteries Required?	Yes

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