Dupray Tosca Commercial Steam Cleaner, Made in Italy, Heavy-Duty Multipurpose Steamer, 25 Professional Accessories (25-Tosca)

This is a whole new way to clean. You don’t need buckets, chemical and all kinds of cleaning tools. You don’t have to think about how you’re going to clean something. There is minimal setup because you leave the water in the unit from the last time. You just pull it out of storage and plug it in. You use the lowest pressure setting when you want continuous steam (plenty for the floor) and the higher pressure settings when you are blasting away dirt in hard to get places. Inside corners and tight grooves are the hardest to get to so you use more pressure to get in there. Sometimes I have to wear a rubber glove because my hand is too close to the hot steam. All the attachments are thick plastic that insulates you from the heat. But they hold up well with the heat. When I steam the floor (terrazzo), I need only two small towels to mop the whole house. The bristles on the medium floor attachment grab the terry-cloth towel like it was velcro and I wrap the excess towel on the extension pole and hold it in place with a velcro-strap (16 inches) I got from Home Depot. The two-tank heating system is the only way to go because you just keep filling it and go. On a one-tank system, you have to wait for a cool down to fill it and wait again to heat it up. Sorry, when I’m working I don’t want to be forced to take a break, I want to keep the momentum going. So what you are doing is: melting the dirt and grease and transferring it to a towel that you throw in the laundry washer. You’re always using a rag or towel to wipe right after you steam something. It is surprising how well it cleans and don’t forget, you’re sterilizing it with heat. Killing ALL the germs with simple water. You do get some ‘hot-water’ condensation out of the hose at first, but plan for and put it on your rag instead of where you are steaming. I am really glad they put a sliding latch on the handle as a ‘lock out’ so you don’t accidentally push the trigger and shoot steam in your face. You only have to do it once to learn your lesson. The trigger is actually a large electronic button under the handle that is activated when you gently touch it while you grab the handle. It has a pretty light touch so it is easy to turn on the steam. Again, use the ‘lock out’, avoid the ACCIDENT! It’s almost fun when you find new things to clean with it, and it really shines when it is a tight crevice you’re trying to get into. You really are BLASTING the dirt away with super-hot steam (water boils at 212f/100c, this is 320f/160c). UPDATE: Ouch !!!! Use a rubber glove over the hand you’re not triggering with. I had a leak on the side of the brush I had covered with a towel that I didn't see and got burned. I had to put a bag of frozen peas on it to take the sting away. I still love my machine though. I was cleaning my leather couch and the steam makes it look like new again. UPDATE: My kitchen sink has a four foot horizontal drain-line in the wall that clogs every two-to-three years. In past years I have bought so many pieces of heavy equipment to take care of this and all the lines in my house. This year I thought, “hum, I wonder if that drain-line fitting in the Dupray works?” Short answer, “YES”. I felt like crying in happiness because it was sooo easy (remembering the pain in previous years). Remember,”320 degrees at 120 pounds of pressure.” It pushed all that food and grease and sterilized the pipe, I did it twice. NICE ! UPDATE: I have sinus problems because of breathing mold-spores from the air conditioning. I am an engineer and have been fighting this problem for years. I was cleaning my a/c condenser coils and was about to put the grill back on to finish. I thought, “I can’t imagine there would be any mold on the cover face of the unit. The condenser is what gets wet for the mold to grow, not the cover.” Well I was surprised to find small black spots (mold) on the inside of the fins of the cover. I thought, “you want war, you got it!” With the long narrow attachment I started methodically blasting away the spots. Steaming is like using bleach, it drills down to the original color. When the steam pressure was getting lower, I just pushed the button for maximum steam to up the pressure. Eventually, I take a break to let the pressure recover, about three minutes. As I’m blasting the spots, I started thinking, “this is getting LOUD” !! It’s like standing next to a jet engine without ear protection.” I went into the garage and put on my lawn-mowing ear muffs. Lastly, if you’re cleaning the interior of your car, go to a restaurant supply store and get some heavy-duty rubber gloves, the ones that go up to your elbows. You can shoot your hand a long time and not feel the heat. When you wipe your steering wheel, shoot the rag with the steam, then wipe. If you shoot the wrong plastic, you could melt it. You can also use the gun WITHOUT an attachment for a less concentrated, more gentle, stream of steam. UPDATE: I just finished cleaning the freezer on my extra-large stainless steel refrigerator. I have the French doors on the top and the freezer on the bottom. I threw away old meat and pulled out the shop-vac to pick up all the loose vegetables. I then wiped down everything with a wet rag and the only thing left was some sticky fruit and some waxy stuff in the tracks where the shelf wheels ride. I thought, “hum, wonder what the Dupray would do?” No problem, wax is up and the sticky stuff no more. Another nice thing is being able to blast in the tiny corners, makes for a more professional job. Wow, that went well, and easy too! Ok, what about the finger prints on the stainless-steel doors? I used NO ATTACHMENT, I hold the gun 4 inches from the door and shoot semi-condensed steam on to the finger-prints. I wipe with a clean rag and finger-prints no more. There is no doubt the nicest thing about this Dupray is NO RINSING with clean water. NO CHEMICALS NEEDED ! I went back to the refrigerator to see if there was anything else I wanted to tell you. I looked at the refrigerator and thought, ‘gorgeous’. UPDATE: So now I have more and more things I need to clean with the steamer on a regular basis. I mop the floor every two weeks and clean the air conditioner. This steamer moves along pretty fast so the list is growing, you’re getting big nasty jobs done really well and FAST! This time, before putting the steamer away, I thought “well the kitchen cabinets need a cleaning”. I’m a good cook and somehow a drop of spaghetti sauce flies out of the pot on to the white cabinet door. There are also hand prints and coffee drips down some door. I use a foam pad for my knees when I get down on the floor to be eye level with the bottom doors. I used the triangle attachment with a towel over it to rub the doors clean. I had 13 doors and 10 drawers done in about 15 minutes. I also did my in-wall oven and I discovered that if you use the triangle attachment like you use the single long nose attachment, you get a much wider steam spray that does larger areas pretty fast. It’s not blasting out dirt from corners as much as moving along faster. Also, holding the towel on the triangle attachment got pretty hot after a while, so I pulled out the heavy rubber gloves for more insulation on my hands. Now I am using ionized water instead of sink tap water. The steamer uses so little water that I can afford the best water for my machine. The ‘ionized’ water doesn’t have any minerals in it so I don’t have to clean it every 20 hours of use. I get the ionized water from my grocery store for about 86 cents a gallon. I might use a gallon per month for the steamer. It’s a no brainer. When I clean the A/C, I use the single nozzle attachment with the horse-hair brush. It’s gentle on the fine aluminum fins, I don’t brush them, I just use it to protect against bumping into the fins. They bend VERY EASILY, and you DON’T want that. When I turn off the steamer, I push the power button on the front panel and wait for the dashed lines to stop and the word OFF displays, THEN, I look at the back where the power cord is and press the main power switch to completely shut down the machine. Doing it this way avoids hurting the computer inside and messing up the programming. UPDATE: Here is a special circumstance, so listen up. When you are steaming and the unit runs out of water, the alarm will start beeping and the Low Water light will blink. You press the power button on the front panel to stop the annoying beeping. You fill the water tank with water and press the power button to start the pumping. This time, the sound of the pump sounds different. It doesn’t sound like it is pumping water. The reason is twofold. For one, the pump ran out of water so it will need to prime itself. Second, the pump is pushing against steam pressure. To get the water into the pump, you will have to let all the pressure out. Then the pump will have a chance to draw water and push it into the steam chamber. It seems the pump can’t prime AGAINST steam pressure. Just let the steam out and the pump will sound different, the water starts flowing. Or…, don’t let it run dry, my bad. No biggie !

I love this thing. Only had it for a couple months. Just moved into new place and this thing knocked the bathroom cleaning out of the park. Heavy duty, intuitive use. LOTS of steam. Easy to move around with the rollers and excellent attachments for just about any cleaning project you could think of tackling. Thinking about making this a future birthday gift for someone who would appreciate a gift like this. If you’re thinking about it, just get the thing. Just my cleaning my new toilets when I moved in. Didn’t have to touch a thing. It released anything and everything and made it easy. Nuff said

Great unit. No doubt expensive. However, you get what you pay for. Some of the reviews reflect issues that are found in cheaper brands. The one shipped to me is flawless. Works exactly the way it was designed. Reaches 317° - 320° very quickly (8 - 10 min max). The vapor is not saturated or watery as some have suggested. If the unit sits without use for a period of time, the recommendation is to release the first triggered steam into a bucket or sink to rid the hose of condensation. After releasing, the vapor is no longer saturated and you go on to cleaning with steam vapor. I have a cheaper unit which works well at 1/10th the cost. But it gets messy after a relative short time (10 - 15 min) with saturated vapors. This doesn't happen with Dupray as long as you are using it. I have cleaned my greasey, stained, 50 year old oven to almost spotless (also using oven cleaner). I would show pics, but it needs cleaning again. This unit works well. Expensive, but worth the money if you enjoy working with precision instruments. I highly recommend this unit.

This is a most excellent machine that is far exceeding my expectations in terms of cleaning success and ease of use. Our house is all tile flooring. I was having trouble keeping it clean. We found this Dupray machine and it is AWESOME. It is easy to use and very effective in its cleaning. The attachments are awesome. The one to clean the tile surface works really well. And the attachment to clean the grout lines is amazing! I am able to happily clean my floors every week. They look clean and feel clean. The machine itself is sturdy -- the materials it is made from are clear quality and the machine rolls around beautifully. I can't believe anyone gave this machine a less than stellar 5 star rerivew. It is FANTASTIC. It is great value for the money - it costs a bit more but it works so well it is worth it!

We use this steam cleaner to clean chairs. It did an ok job. The boiler is small, and the detergent injection wasn't worthwhile. I would suggest purchasing a steam cleaner with a larger boiler and more continuous pressure. That said, this could all be forgiven if the thing was reliable. When you spend $2k on a piece of specialized equipment, you expect it to work. After two years, the problems began. The hose would continuously give us issues - we'd open it up to repair it (replacing an o-ring), but the repair would never last long. After two years, the boiler started to act up. This got worse and worse until the boiler straight up refused to feed. After 3 years of religious distilled water, descaling, and boiler purges, my machine is now useless. Our use has not even been that heavy, with 6-8 descale cycles over the machine's lifetime. If I had known the machine would fail this quickly, I wouldn't have bothered to maintain it. I've left a phone number with Dupray customer support. Hopefully I'll recieve a call back. Still, our small business relies on this machine to operate efficiently. When the machine is out of commission, it costs us time and money. I thought I was paying a premium for reliability. Clearly, I was wrong. Don't make the mistake I did. EDIT. Since the machine broke before three years were through, I was able to get the machine warrantied for $300 + $40ish in shipping. The process took around 1.5 weeks. Turns out the pump that would feed water from the holding tank to the boiler had broken. If this had happened a few weeks later, after the 3 year limited warranty had expired (the longer - or is it lifetime? - warranty is on the boiler only), the manufacturer would not have repaired it any price. Insane. Anyway, we got the machine back. It worked for a few weeks. It stopped working here and there after those few weeks were through. It's been 3 months now and the machine has been stable and reliable. I hope this continues, but I do not have my hopes up.

This is hands down the best steam cleaner money can buy before going into industrial products. The steel body makes it feel indestructible. I used it to clean all my floors, baths and my bird cage! There is not a single thing this thing can't clean. It picks up for more stuff than a wet mop or swiffer can dream of. I just wish as this price point they would provide a nice organizational case for storing all the accessories. It's a big let down that it's just a cardboard box with not cutouts for anything.

I gave this product a 4-star rating simply because the first product sent to me failed after 2 hours of use. I called customer support because I thought it might be an operating issue, the product was no longer heating up. I decided to send it back to the factory because customer support assured me that was the fastest way to resolve the issue. I sent it back in the original packaging and a new unit was dispatched to me on the same day they received the original unit. Total elapsed time 6 days Tennessee to Canada and back. I was pleased with the response. The unit operates very well as you would expect for the price. Plenty of steam pressure for household cleaning issues. All the accessories you will need are included. I can highly recommend it.

When this was working it was the best ever. So powerful and very effective. Unfortunately, that didn't last long. All about three uses. On the third use the unit made a very loud squealing noise and steam began to pour out from the bottom of the unit. I actually pulled the cord out of the outlet and ran out of the room fearing that it was going to explode. Thankfully it did not. Called Dupray technical support which requested me to take a video of the issue and a picture of the serial number. So, I had to plug it back in and risk life and limb so that my claim could be validated. Once I had sent the video and picture to Dupray I heard nothing. It was about two days later that I decided to call again. They informed me that I had a valid claim and I needed to pack up only the steamer and ship it back to them with the provided FedEx Ground label they supplied via email. I shipped the unit back and it was about another week until I heard that there was a package coming from Dupray which would be our replacement. Three days later the package arrived and I anxiously filled up my unit and started cleaning again with it. I forgot how incredible this machine is. Then, the most horrible thing happened. The wand would just stop the steam for no apparent reason and the control lights would shut off. It would take constant tapping of the button to try to get it to come on again and then it would just shut off again. So once again, a phone call to Dupray customer care. They wanted another video and a picture of the serial number. Sent the information and last we heard our request has been submitted and once validate we would be provided with a shipping label and further instructions. Unbelievable. We have been able to use the steam for all of 3 days and the rest of the time it has been down to malfunction or in transit to or from Dupray. For. $2000, one would expect they express ship out a replacement ASAP with the contingency that you will be charged if they don't get your defective unit. This is not the case at all. Have to wait for tech to validate your claim, which is 2-3 days and you then need to "remind" them and then it's shipping via FedEx Ground only. So buyer beware if your unit is defective and you need tech support. Sorely disappointed in the customer service of this company. At least the steamer itself is pretty incredible when it works. Update: May 27, 2019 Received a phone call from Ashley at Dupray. She wanted me to know that I was a valuable customer and that they felt awful about my experience thus far and we would get this taken care of. She walked through with me some troubleshooting on the phone and at that time it was determined the hose was faulty. She immediately shipped out a new hose and for my inconvenience thus far, the Dupray Advanced Cleaning Kit. The items arrived at my home and I received a message from Ashely stating that she had personally tracked the package and wanted to follow up to make sure everything arrived safely and the new hose fixed the issue. I am VERY HAPPY to report that yes the new hose did fix the issue and I'm very happy to be able to give this steamer the 5 stars that it rightfully deserves now. This thing is amazing!!!!!!!