Logitech WiLife Digital Video Security--Hidden Master System Camera

We bought this product as my in-laws live at an assisted living facility and were concerned with bruises and soreness that could not be explained. I ordered one of these units and when I received and put it together, I noticed the connection for the power cable on the clock to be very loose. We thought we'd try it anyway and found that the slightest movement or brushing against the power cable would disconnect the power to the click easily. After going to check on my in-laws and finding the power off on the unit regularly, with the power cable still attached, we drew the conclusion that our initial assessment was correct and sent the unit back for a replacement. We had the same problem with the replacement as well and sent it back for a refund. The unit does not operate well under low light, so I would recommend the IR light for support if you need it for low light / dark situations. When we sent the unit back as defective, we were disappointed with Amazon for holding back a portion and quoting their refund policy. We understand that in cases that related to a reason like, "I just didn't like it ..." why they would do that, but where we received two defective units, we just expected ...... perhaps I guess a bit to much, like doing the right thing. The unit was fairly easy to setup and connect, but had a very limited field of view. All in all, we were not happy with the product and hope they do further work on quality control in design and QC inspection before shipping.

I purchased the WiLife Digital Video Security system to nab "Goldilocks." The system was extremely easy to set up and install. I've attempted to activate the mobile alerts, but have not been successful. I need to read the directions in more detail. The video saves to an external hard drive that is hidden. The color and clarity of the video is excellent. The sensitivity to movement is amazing. The camera starts recording when faint shadows or reflective light passes through the recording area or when someone is standing at the door (behind the curtain). The system has other benefits as well. The kids don't know we have it. It has come in handy resolving sibling rivalries and who started what and how... ;o) also captured some interesting dance moves by the five year old when he was supposed to be eating his lunch. It's a great system that I highly recommend for any home or small office.

I bought this item due to Logitech having for the most part good quality products. However they have missed the mark on this. The camera is very easy to use and install, the motion detection is great since it doesn't record hours of no activity. The problem aside from having low visual quality, is junk. I was under the impression that this devise is wireless. It is not!! the camera has to be constantly plugged into the computer. Since I have a laptop it doesn't make any sense for me to keep moving the "hidden camera clock" the point is that its supposed to be hidden and left in one place. Its not very hidden when its moving all the time. Secondly, the clock broke the first week. After i unplugged the clock from the socket it froze, never to work again. Although the camera continued to work. Thirdly, the support website is really great, until you realize that non of the features work unless you pay an additional yearly fee. So the commend center is filled with nifty options that dont work. Fourthly, although it easy to override, the camera stops recording when the computer is in stand by mode. The problem is that its not good for the life of the computer to always be on.

I bought it as nanny cam. It was easy to install and use. However, it doesn't record sound which is important function to me as a nanny cam. When you set it to motion mode (only record when there is motion detected), it doesn't pick up fine motions. Therefore, I have to set it to continuous recording. I only bought one camera (because it's so expensive) and I set it up in the living room. Since it doesn't record sound, I can't tell what kind of tone she is using when she is interacting with my baby and I can't tell what the nanny is doing when she goes to the kitchen or my bedrooms. I returned the product mainly because it doesn't record sound. If you need a cam for Surveillance purple, sound recording might not be important. Yet, you can find a cheaper one for that purpose.