Genie Chain Drive 550 Garage Door Opener, Heavy Duty Chain Drive Opener, Model 2035-TKO

I purchased this garage door opener to replace a Stanley model from the 1990's which cracked the drive gear housing. Rather than buy the replacement part for $40 plus shipping, I chose to replace the whole unit and I am very glad I did. The install was fairly straightforward since I was replacing an existing system and the wiring was all compatible. First impression: The system is dainty and quiet. I would say the Genie motor housing is half as big as my old opener but my old opener was a big empty box of old tech so that makes sense. Keypad remote is a nice extra and straightforward to program. Took me two tries as I think it didn't register one of the digits in my pin so I had to reset it and start over which the instructions also covered. Install hiccups: (1) You are supposed to tension the chain until there is a 1/4" gap between the chain and the bottom of the rail. I couldn't get anywhere close to this tension without it binding hard so I chose to let it sag a bit lower. (2) The instructions are very accurate and actually pretty amazing and should be applauded. At one point, the instructions direct the user to carry out three steps to connect the chain bar to the motor housing but the first two are for chain drive and the latter is for belt drive. Not even close to a real issue but worthy of an edit in my opinion. (3) You are hereby warned to wear disposable gloves. The bar is absolutely covered in lubricant as is, of course, the chain. Again, you've been warned. So far: I can't stress how much quieter this unit is than my old opener. Sitting on a deck above the garage, we cannot hear it unless we listen for it (garage roof is concrete). No, it is not silent, but it is miles less obnoxious than old models of openers. Warranty: my remotes came scuffed and cut up. Genie was very responsive through their online chat support (phone support has unreasonably long wait times.) It seems that the metal visor clip which ships detached from the car remotes can get in front of the remote and slice into the plastic. Not a deal breaker but after spending a long time installing the opener and the keypad, the car remotes were the last thing I opened so ... oof. In all, I would highly recommend this opener.

This replacement door opener was easy to install. Works great. The keypad was easy to program as well as the remote control for the car. Also easy was programming my car garage door opener. It's very quiet compared the Craftsman opener on my other garage door. I was hesitant to get the Genie rather than another Craftsman, but there was a signification price difference. I'm very glad I went with the Genie.

This is exactly what was expected from an inexpensive opener. I unpacked it and checked the contents to the parts list to insure everything was there. It was fairly easy to follow the instructions for the basic installation. I took one additional trip to the store for a needed piece of 2x4 to provide a good place to secure the motor unit. Working alone, the installation and basic set up took about 4 hours. I did have a problem (probably my fault) figuring out the written instructions on how to program the wireless keypad, and the universal remote in my Chevrolet Blazer. A call to customer service had a long expected waiting time, but they called back after 30 minutes. The representative then quickly walked me though the correct set up procedure in order to get both things working successfully. The overall quality of the opener itself seems good, but I would consider the keypad and accessories a bit on the flimsy side, especially compared to the components of my old Craftsman 3/4 HP opener. I suppose it's a sign of the times and the manufacturer's cost cutting efforts. I guess time will tell on how durable they really are.

I bought this product to replace an existing garage door opener. This job ended up being much harder than I expected. But also, much easier than I thought after looking at the directions. I thought this would be just a plug and play experience. It was not. The troubles first came when I opened the box and started reading the directions. Having never installed a Garage door opener from scratch these directions looked daunting. However, after reading them several times, began to make sense. After the job, I feel that the directions were actually pretty good. The ad said to make sure that I do not have a taller than 7 ft door. I had a 7 ft tall door. So that should have been a direct replacement. It was not. The ad should have you measure the distance of the beam from the header above the door to the end of the beam. Because my original beam was longer than the new beam it placed my opener bracket in between studs. So, I had to fashion a board to span the studs and then mount the bracket on it. This could be avoided by measuring your beam. The rest of the installation went pretty well, until it came to wiring the collision avoidance sensors and the wall button. Being an electrical engineer, I felt the original sensors would work just fine. They did not. So, I had to mount the sensors also. Then came time to program the opener to stop at the bottom and stop when fully opened. The directions were very clear cut on how to program these steps. After following the directions, I was unable to place the unit in programming mode. I could not tactilely feel the buttons actuating. I called the help line and was told it would be 30 minutes wait time. Rather than wait, I took off the cover and very easily programmed the opener . The help line responded after only 10 minutes, but I was just finishing up the programming. The problem is the that the plastic cover buttons do not make good contact with the buttons on the printed circuit board. PRO: Extremely quiet operation....Great value.....and solid build. Con: Seems difficult initially...the buttons for programming. Overall, I am very happy with the genie garage door opener.

FYI, working alone it took me 4 1/2 hours to install. I was not able to reuse any of the wiring or mounting from the former unit as nothing was interchangeable. Works great. This unit replaced a Black and Decker opener that I installed 38 years ago. Time will tell if this unit is half as durable.

You might need an extra pair of hands to hang up unit, but overall assembly is pretty straight forward and easy. The only thing that is very sensitive and might keep unit from working are sensors. One little wire on lose side or sensors not lining up makes you want to pull your hair out why unit is not working. But if you take your time for the wiring of the sensors and make sure not to damage wires, they are on thin and flimsy side, your unit will work like a charm. Love the quietness of the chain, the lock, separate light function and in case of visitors the keypad outside. Not figured out how to program car remote with hand remote yet. Not sure if that is possible. Overall great unit for double garage door, more than enough power.

Con relacion a mi pedido comentando que me llegó en excelente condición, lo guarde un tiempo después cuando tube tiempo, opté por Instalarlo y el sistemas no pudo con la capacidad del peso del portón, requería comprar uno más grande y se me pasó el tiempo de devolución Que puedo hacer para cambiarlo x un sistema más fuerte de medio caballo qué me soporte el peso del motor, mi portón es de 5 hojas de 16 pies. Gracias Saludos Que se puede hacer me llegó con un sistema de mini motor y esperaba que fuera de medio HP Según yo era demasiado fuerte. Resultó muy pequeño el sistema Se puede hacer un cambio por uno de mayor capacidad

Muy fácil de instalar uno mismo y práctico cumple con las expectativas.

The Genie Garage Door Opener is a quiet dependable opener. I like the features especially the door lock on the door pad. The product arrived on time and was relatively easy to install.

Fácil de instalar, solo sugiero incluyan manual en español para quien desconocer el Inglés X lo demás excelente producto