Hardwired Transformer for Ring Wired Video Doorbells

I don't know anything about electronics, but I was replac Ing a 40 year old doorbell with a Ring, Google suggested I might require a new transformer, so I got this one. The electrician said it is bigger than my old one, and is powerful. He had no trouble installing it. Everything is working great!

Worked perfectly to bring up my ampage for ring 4k doorbell. Easy to install and compatibility with ring doorbell.

I will give an update on this product, after a few weeks have passed. I installed it same day it arrived. It was actually easier to install then I thought it would be. The original transformer was put in my condo in the 80’s when it was built. It was rated at 10V, 5VA. I had the “level 3” output and “poor” transformer with a reading of 10V. My mechanical door bell chime was not working since the ring was draining all the juice. Apparently there was not enough voltage to power the mechanical bell with the ring installed. When I upgraded to this transformer recommended by ring…. Let me just say a night and day difference. My mechanical bell now works and there is no delay, the notifications I get them instantly! I have all the features as well; such as night vision color, the led light on the ring doorbell button is now on. (before it would never turn on even during night time) The speaker and mic sound louder and clear. The video quality is also better. After I installed the transformer, I waited about half a day then rebooted my doorbell through the app. (even though I did not need too, I immediately received 16V rating but I wanted to be sure, just incase) So far its perfect. I will update this review as time goes by. Also, just a tip. Make sure you continue to check that you have the latest ring door bell app update. I noticed that ring updates their app like every other day and also ensure your ring doorbell has the latest update. The transformer does run “hot” but its not really that much of a difference. I can still touch it with my fingers but its a higher output in voltage so it’s expected, yet nothing to worry about. Update 4 months later: transformer still going strong and working as expected! But now my mechanical door chime has a slight buzz I heard it’s common if you put a high output transformer. I know it’s my mechanical doorbell because if I shut the breaker off for the doorbell the buzzing stops. It doesn’t bother me and it’s not loud but I can hear it when I walk by the mechanical doorbell chime when there is no noise in my place. Not sure what’s causing it or how to fix it as I have the ring power pro connected to it as well.

My home was built in 1970 and I am fairly sure the transformer was the original one. While it served the doorbell for the house for 50 years, it was just not beefy enough to deal with the additional power requirements of an always on doorbell camera system like the new Ring doorbell I bought, so I went with Ring suggestion and bought their own brand of transformer. Install was pretty smooth...was able to screw onto flat baseplate with the plastic nut on the back and it was off to the races! No wiring changes needed (other than replacing the chime and installing doorbell). Seems to be working just fine, powering the chime and the new Ring doorbell. Not sure it will last 50 years, but hopefully I can get 10.

Exactly what we needed to to hookup our doorbell. Worked great and easy to connect.

Works well with my ring doorbell

Bought the new Ring Wired Doorbell Pro (was the old wired Doorbell Pro 2), delivered and installed immediately (July). Also bought the recommended “Ring Hardwired Transformer for Ring Wired Video Doorbells” accessory shown on their website for this doorbell and sold through Amazon (it was the only transformer listed, and it clearly stated it supports my doorbell). Had it all installed by a licensed electrical company. It worked for a couple of test rings, electricians left. That same day, the doorbell stopped working (visitor knocked on our door, said he rang bell) and I noticed the transformer was humming nonstop, then periodically throughout the day/night the transformer would make electronic feedback noise like the sound made when squishing bubble wrap together. Two more trips by the electrical company, unscrewed and reattached all the wires (good) and it worked for about 2-3 tries, they leave, the doorbell quits, doorbell ring light wouldn’t stay lit, transformer humming returned, and the electronic feedback came back. The video was stellar quality and no lag (not a wifi issue). Troubleshooting on the Ring app all during this 60-day interval of electrician visits and me trying to research problem, the Ring app was showing a warning for my doorbell that said I had a “level 3 Power Output - transformer underpowered”, that it would cause problems with my doorbell and I should consider upgrading the transformer. Ring only sells one transformer, the one causing the low-power -output warning. the very first “Ring’s Troubleshooting Tips” that is shown after the Level 3 warning explanation is this “Confirm that your transformer supplies 16-24VAC, 50-60Hz, 40VA”. The Ring Transformer on their website is 16VAC, 60Hz, 30VA. I’m underpowered 16V to (need) 24V, and 30VA to (need) 40VA. This recommended, underpowered Ring transformer is the only transformer Ring sells for doorbells (not sure if they sell any for other products but I only care about ones for doorbells). Further, I did a search on “Does Ring Make a 40VA transformer? I’ve cut/pasted the answer here: “AI Overview No, Ring does not manufacture a specific 40VA transformer, but they recommend or require a 24V 40VA transformer for their wired video doorbells, which are available from various other brands.” This was a Google search you can do. Called Tech Support - we cleared up it was not a wifi issue, it’s a transformer issue. After consulting with his Supervisor for about 15 minutes, he said they’d ship me a replacement transformer. He ignored my question asking if it would be a more powerful (24V, 40VA) unit as recommended by their own troubleshooting tips, but he ignored the question and said it would ship out today, was there anything else I needed help with, hurrying me off the phone. I decided if I didn’t get a transformer with the right power ratings, I’d write this review to alert others. Well, they shipped the VERY same power-level transformer that I bought the first time, and the shipment email said this: Part(s) Type: • Hardwired Transformer (North America ONLY / For use with chimes!) The tech support guy knew I did NOT have Ring’s Chimes accessory (we reviewed my registered equipment), I have a pre-existing “ding-dong” ringer. Besides, the more devices and accessories added to a transformer, the higher the power capacity (input) needed by the transformer to meet the devices/accessories power (output) requirements to make them all work right. I was sent “something” to placate me which surprises me about a respected company like Ring. But, the fact remains that Ring doesn’t make/sell the right transformer for their doorbell. Worse, their online Tech Support clearly states that’s why the doorbell may not work right and why (with certainty) I’m getting a Level 3 - Underpowered warning. Huh? This is madness. For Plan B, I just purchased a 24V, 40VA transformer on Amazon from another provider (not Ring) that specifically states it supports virtually every type of Ring doorbell made, wired or not. I bought it after seeing that Ring shipped me the same replacement transformer yesterday. I should have it installed tomorrow and will update on success or failure at solving my Level 3 problem and humming/electronic feedback noise issues with my existing Ring transformer.

Great product and fairly easy to install for anyone even slightly comfortable with doing home repairs themselves. The most daunting electrical work I’d ever done was installing the Ring Doorbell itself. Long story: I got the Ring Doorbell Pro for Christmas and installed it to my home’s built in wiring and digital chime box. The latter of which I had purchased and installed some years ago. Once my Ring Doorbell Pro was installed, it powered up and shut down a few times (only at first) and the digital chime made no noise. I left it as is as I had a trip to make, but once I returned I discovered the doorbell stayed powered and the chime was working, but with horrible gaps in the sound (similar to when you’re on a phone call and their voice cuts out due to bad reception). Before making the purchase, I attempted calling Ring and asking if this upgrade would fix my issue. They had long hold times so I decided to risk it and make the purchase. The transformer itself is well built, has quality wiring with the matching nuts, and even comes with screws and brackets to mount it. I shut off the power, tested power was definitely off, and took about an hour to install it (I was learning as I did it). Don’t hate on my slowness. I didn’t need the screws or brackets as I was able to unscrew the transformer’s plastic washer and attach it to the housing box in my home (shown in the photos). Once installed, I said a prayer and flipped the circuit back on. I am excited to report my whole system is now working perfectly. If you’re having issues like I did, this could be your fix!