NARWAL Flow Robot Vacuum and Mop Combo, FlowWash Real-Time Self-Cleaning Track Mop, 22,000 Pa Suction, Dual-Camera AI Obstacle Avoidance, Carpet & Edge Cleaning, Self-Emptying Robot Vacuum,White

Ok, I've had this one for a week. So I'll update in a couple months if things change. But.... This is awesome. I owned a Roomva iRobot for the last two years. The kicker with them was when I needed customer service over a dust bin in the unit, and i was 1 week out of warranty/return for it because I bought it, put it aside until I really needed it, and when I finally instaled it, found it to be the wrong item. They told me to buy a new one of the right one and to bug off otherwise. iRobot's cleaning power was also substandard, mine being a pet vac, that left pet hair all over the corners of the room. So, I've had 2 years experience with a robot vac. The Narwal cleans most excellently. Once in a while a piece of hair will get stuck in the back wheel and come off when it is travelling back and forth, but otherwise, perfect. The robot auto-detects floor type, changing from mopping to not (and raising the mops) when moving to a carpet. Setting room areas and types is very simple. It has settings for tile, hardwood and carpet, as well as general (it figures it out). You can set no-go zones very easily. You can even define a room as a pass-thru to get from one room to another that you are mopping, but the room in middle you don't want dealt with. It detects obstacles so well. One time my son was in its way as it was on it's way to a room to clean and he wasn't going to move. It stopped about 9-12 inches away from him, then took a path around him. The Roomba would always be bumping into walls and furnature (softly, but still) to determine the extent of a room, but he Narwall has built-in optics and can detect obstacles before it hits them. So it doesn't bump the walls and furnature, but gets right up close to vacuum or mop the edges with accuracy. And even here, when it mops at the edges of a wall, it has a mode to move, swivel, move so that the mop brushes get right up the edge and clean very, very well. It also detects if an area is extra dirty, for which it will mop that area/room 2x, 3x even 4x (if this is the fist time for a really dirty area -- say a bathroom or laundry). After it mops so many square feet, or after a room (settable featured) the Narwal will go back and wash the mop heads to avoid cross-contamination of the dirt (very useful if coming from a bathroom, if you know what I mean). When complete, it cleans its mops and dries them. Sound can be set to quiet (takes longer) or strong (quicker, but louder) -- and at any level is not all that loud (compared to the Roomba emptying its dirt bin every 10 minutes with a 99 db vacuum!!). Yes, this is a $1,000 unit, and I had to think a few times before spending that much. But it is worth every penny. My only work is in keeping the dirty water disposed of, and the clean water bin full. (If you set the robot on room mode -- washing mop heads by room -- then it isn't that bad; leave it by area (smaller) and you will need to be present as the water likely will run out in the middle of the total task). So, that's my 1 week estimate. I'll come back in a few months to confirm or deny my initial findings. Right now: I love this thing!!

I have owned robot vacuums and mops for years, and this is the first one that truly feels like a next generation machine instead of a gadget you babysit. The Narwal Flow does not just maintain floors, it genuinely cleans them. After weeks of use, I can confidently say this is the closest thing to fully hands off floor care I have ever had. What makes it special The mopping is on another level. Most robot mops just drag a damp pad around and smear dirt. This system continuously washes its mop at the base with hot water, then goes back out with a clean surface. You can see the difference in the dirty water tank. Floors come out streak free, not sticky, and dry quickly. It even detects dirtier spots and will scrub those areas more than once. On tile and hardwood, the results honestly rival a careful human mop job. Vacuum plus mop actually works. You can vacuum, mop, or do both in the same run. It handles dust, crumbs, pet hair, and everyday debris well on hard floors, then follows with a proper wash. For homes with pets, this thing is a lifesaver. It keeps up with hair, paw prints, litter, and tracked in mess far better than older robots. The auto dust emptying into the base is also a huge convenience. Self cleaning base = low effort. The robot returns to the station to rinse its mop, refill clean water, and later dry everything with warm air. That means no sour smelling pads and no constant manual rinsing. My regular tasks are just refilling the clean water and solution tank and emptying the dirty water tank every week or two depending on usage. For the amount of work it saves, that is nothing. Smart navigation and mapping. The lidar mapping is fast and accurate. You can name rooms, split or combine areas, and create zones for high traffic spots like entryways or kitchens. Scheduling is easy, and it is quiet enough to run at night. Obstacle avoidance is impressive too. It goes around cords, pet bowls, and random clutter much better than older robots. App control is powerful. You can choose specific rooms, set no go zones, adjust suction and water levels, and customize how it treats rugs. Once you get your map set up properly, day to day use is simple. Being able to start a cleaning from anywhere and come home to clean floors is a luxury I did not know I needed. Things to know No robot is perfect, and being honest helps: • Small throw rugs and bathroom mats can be a problem. It is best to pick them up first. • Carpet vacuuming is decent but not the same as a full size upright. This shines most on hard floors. • The app has a learning curve at first, especially during initial mapping. Taking time to do a clean first map helps a lot. • You still have to manually fill and dump water tanks. An automatic plumbing kit option would make it even more hands off. None of these have been deal breakers for me because the core cleaning performance is so strong. Bottom line This machine has changed my routine. I run it on a schedule and wake up or come home to genuinely clean floors without dragging out a mop and bucket. For busy households, pet owners, or anyone tired of constant sweeping and mopping, it is absolutely worth the investment. Technology has clearly taken a big leap, and this robot proves it.

Update 4/2026 Biggest piece of junk for $1300. It doesn't run for 30 seconds without errors at this point. Customer Service wants $80 to ship it back for repair/part replacement To Be Determined. Just not worth it. Update 12/2024 Overtime this thing has become a pest. I continually get "Side Brush Errors" when I have replaced brushes and cleaned it thoroughly. The after sales support wants me to send the entire thing back, but this is not an easy thing to package up (hold onto your packaging if you take the plunge, folks) Sometimes it will work great, other times, it works for about 4 minutes before I have to recall it to the base. There is no rhyme or reason as to why some passes are successful. Had really high hopes for this but it's calling short only a few months in. Original Post: Took the plunge and bought this for prime day. My husband rolled his eyes at our 5th iteration of a robot vacuum but I had high hopes; and she’s delivered! The box was huge and the base is pretty large as well, but considering it holds the clean and dirty water containers, I guess it has to be. Set up was easy. Had some user error app issues in the beginning getting it set up on the network. I was selecting the wrong model to pair and it wasn’t working. Once I double checked and selected the correct one, set up was easy. After letting her charge overnight, I set it out to do its mapping. I was freaking amazed at how smart it was. Traversed gently over the whole house and made a pretty freaking accurate mapping of the floor plan. Even was able to demarcate rugs from the tile/wood floors all on its own. Once the mapping was done I used the options to split the map into sections so I’d be able to have it clean certain areas/rooms if I wanted. The first test was a full vacuum and it sure took its time. It’s approx 1100 sq ft but it took hours. Looking at the map, it was going over certain areas many times. We have a lab who is in his “shed like crazy” stage. Even though I’d vacuum almost daily, we still would have a lot of hair soon after. The vacuum did a great job. The next day I had it do a vacuum then mop session in just one area of the house that was tile floor. Wanted to see how much water it left behind before letting it wild on the hardwood. But the tile floor was done surprisingly well and there was never puddles of water left behind. Next test was vacuum THEN mop of whole area. This took forever. Almost 6.5 hours when it eventually gave up. That’s okay. As it was doing each of the previous jobs it would refine the map even more. Now I have it set to vacuum and mop simultaneously every weekday. It will do all the non-carpeted areas during this cycle which is pretty much all of it. During the process it will shout from the hill tops repeatedly and and quite a volume when you need to replace the clean water. Only once has it gotten stuck on a cord, which older vacuums seemed to just gravitate to them and get stuck. Battery life is decent. If it does a super deep clean (all on its own it decides how much cleaning an area needs), it may need to recharge mid-session. And I almost always have to replace the water at least once during the process. But I couldn’t be happier. Definitely was worth the price and has been doing a fantastic job. Despite daily cleanings and aforementioned hairy dog, the one small vacuum bag isn’t even filled yet. I’ve ordered more but also have the reusable canister it came with as a fallback should I need it. I love checking the app and seeing the map lines of where it cleaned. Gives an update on how much is done, what areas it focused on and which areas still need to be cleaned. I love a good user interface.

Wow, what a difference a few years can make! I purchased the Shinebot in early 2022, at a time when robot moppers were still in their infancy. I was willing to put up with the streaks, the mess of cleaning them up, and their finnicky operation ("Please check the universal wheel," the Shinbot would bark at me incessantly) because I loved the idea of someone doing the mopping for me. It's remarkable that, even in 2025, I had nursed the Shinebot along and it was still mopping on occasion, although I had increasingly relied on hand mopping because "Sloppy" (our affectionate nickname for it) just didn't do a good job of mopping. When I read about the new generation of dual vacuuming/moppng robots, I grew excited. Reviews were saying that these machines actually did a great job of mopping, even getting into corners. Could this really be true? Well folks, I'm here to tell you that "yes, it is true--believe it!" There are three key advantages of the Narwal over my old Shinebot: 1. Easy upkeep. The Shinebot docks to its station periodically to clean itself (you read that right!), rinsing the mops with hot water that is promptly sucked into a dirty water bin and refreshing its clean water tank from the station's large refillable bin. It even uses hot air to deep clean and dry its mop at night! So far, all I've had to do is empty the dirty water bin and fill the clean water/cleaning solution bin every week or two. Can this be real? 2. Mopping & vacuuming that rival that of a conscientous human. My partner is deeply skeptical or robots of any kind, but when she saw the results and admitted that "it may do a better job than I could," I knew we were on to something. Unlike Shinebot, Narwal does not leave streaks--only an immaculate floor that one might consider eating off of. This is due in part to the fact that it cleans with113 degree F water, which cuts through grease. It is also capable of sensing dirt and scrubbing it, using downward pressure and a rapid spin rate to remove spots. While it can't clean every stubborn spot or get into every nook and cranny, it does a great job, especially if you're willing to pick up everything that might impede it. 3. Lidar mapping leads to precise cleaning, even on a schedule. Narwal will map out your home as its first mission. You'll see the map being drawn as it moves around your house. After naming the rooms and making any necessary corrections, you can command Narwal to clean any room or group of rooms at any time. For those who want Narwal to do the work regularly, you can set up a cleaning schedule, perhaps commanding Narwal to clean at night so it doesn't disrupt your daytime activities. This goes well beyond Shinebot; I love it! 4. Oh yeah, it vaccums too. Narwal is capable of vacuuming "just in time" as it mops, or you can tell it to got out on separate vaccuming and mopping missions if you want a deeper clean. The vacuuming is great; it has a HEPA filter and empties its dustbin into the docking station using powerful suction. You only need to change the station's vacuum bag periodcially. Overall, for me, this robot is worth every penny. It has improved the quality of my life.

We decided to go ahead and splurge on a robotic vacuum and mop cleaner. We chose the Narwal Flow. It is a great choice and we feel that it is the best on the market. We did a lot of research, and we first eliminated the models that had the mopping feature with the two-disc pads and also the vibrating pads units as well. The just seem to push the dirt around. We wanted the continuous cleaning roller mop models. The Narwal Flow incorporated this feature but did it even better. They use, for lack of a better way to describe it, a conveyor flat mop approach. See the literature for a better description and pictures. It really does the job and it go back to the station to reclean the mop head whenever it senses that it is getting too dirty. So you always have a clean mop head. The app is not bad and can do everything you need this robot to do. Clean the whole house, clean a room or rooms, or clean zones that you create in the app. after is maps out your home. Tip.... the mapping feature, when you first do it, try get everything off the floors other than the furniture, so that it creates a clean map of your home. You can always split rooms, combine rooms, put in zones, or let it go and clean the entire house. I was in such a hurry that it didn't quite get a complete accurate mapping, because it couldn't see all the walls. It wasn't a big deal to correct, just go ahead and "remap" when you're ready again. It does not take long. The app is fairly intuitive so connecting to your network is pretty straight forward. This unit comes with all the bells and whistles. It vacuums, it mops or it vacuums and mops, or it will vacuum first, then mop, etc. etc. I personally like the "Zone" feature, because you can tell it to clean the areas that you determine are the dirtiest and let it go! I thought we had a clean house, but the dirty water in the base station tells me a different story. The wood floors just have more shine to them. When it's through it goes back to the base station and recleans the mop with hot water and dries the mop head as well. Ohh, it also empties out the dust and hair that it picks up as well. Now that we have used it for a few days, my wife will never let me return it. It will be a permanent part of the family from now on. Go get yourself a Narwal Flow, you won't be disappointed.

This was seriously the best purchase I've made in my life so far (aside from my car, lol). I bought this back in 2024 and it's still going strong. I have back problems and can't stand for long periods to mop or sweep, so this little guy has eliminated that need altogether. I also live in a surprisingly large studio, so I can't say much about how it handles stairs. It's so good at cleaning. I didn't realize how dirty my floors were until I got this; my swiffer barely cleaned compared to this. It's pretty quiet to me, but you can also change how intense the vacuuming is; more = louder. Replacing the water tanks are easy, and I love that there's a function button on the top of the home base if you don't want to use the app. There's some on the vacuum too for a few simple things like turning it on/off and recalling it back to its base. The app is simple to use and setting up a schedule (I do weekly) only took a couple of taps. Mapping was easy and it adjusts very well if I move any furniture. It also noticed I had my bathroom door open last time and popped a little indicator in the app asking if I wanted it mapped and included in the usual areas (attaching a pic). I also moved apartments in late 2024, so remapping to the new place was easy too. I also split my apartment into two "rooms" in case i only need one area cleaned, though you can just use the zone function too. Accessories haven't been replaced yet since i only have it clean weekly, but I'm considering on getting some soon as backup just in case. Battery life is long lasting. It uses 20% on vacuum & mop for a 45 minute to 1 hr clean. Recall that I live in a large studio, so if you have a house or more rooms, it may drain faster. I recommend scheduling different rooms for different days. I introduced my mom to it and she wants one now; she's old school and was hesitant till she could watch it work. Now she insists on getting a narwal for the main areas of the house. Overall, highly recommended!

This thing has been great! I have had robot for years. For this robot I have over 2400 foot of vacuum able space. All tile or wood. 2 dogs 2 cats and 3 humans. I tend to bring in mud and stuff from outside, dog's and cats leave toys and other surprise's in random spots. One of the ladies of the house puts throw rugs everywhere, the other drops tissues paper in random spots and times. Normally the house is populated 24/7 with people coming and going in the daytime. We call the robot Flo. When she first arrived she errors while mapping at 2000 sqft. After the update she mapped the house fine. I was able to adjust the map to make sense for me. As zones that's would always be dirty(back door, cat litter areas). With my other robot though the years I found most did not have have the run time, and or the charging capability to finish our house in a normal day 8-10 hours. Flow gets pretty close around 10 hours if I set her up for vac and mop at the same time. At first this sounded bad to me. But as I saw how well it worked. I got where I liked it. She goes around most toys, shoes, and what ever nice. So far her stats are 22000 sqft cleaned, 82 tasks,42 hours. I think she has not finished three times. 2 times failed due to dog tow with strings hanging from it. She was going around the toy and got grabbed the a string with the roller. The other time was with a throw rug. Flow really does not like throw rugs at all. I finally just pick them up first to keep me from changing a issue. Good are always moving them around so you can't really tell flow much. She does notice dog pee pads and drives around them which is nice. I wish she would do the same with throw rugs. With my other robots long hair wraps around the pick up roller. Flow does not have that problem. She can not quite finish all the areas in one run, but she charges pretty fast and seems to be smart about how she charges. I tend to clean the house in parts depending where people are going to be. I hardly ever clean house all at once. Cleaning vacuuming parts are easy and really very little work. Mopping tends to add more maintenance. I tend to fill the water tank every time I run her on large cleaning runs, pour out dirt water tank which gets pretty dirty. After about 15000sqft I cleaned the mopping parts of the robot and the pull out pieces in the main station. Those do need cleaning as they get dirt in rollers and stuff. Over all wonderful machine. Floors look great after the mopping. Pros: Quick Reliable Mops great Battery life Cleans spilt water Very quiet Quickly navigates around the house. Negative: Have to clean mopping stuff after 15000sqft A penney will get stuck in roller box, luckily it goes to spot to not damage it cause to many issues. Does not do well with throw rugs My wife does not like spot light while it's cleaning at night.

UPDATED below..... PLEASE DO NOT PURCHASE UNTIL YOU HAVE READ UPDATE BELOW...This is truly a big investment at a thousand dollars (on sale). But I have high hopes. I've had it a couple of weeks and I can say - Dang. It's pretty good. There are a couple of things. First, it doesn't vacuum quite as well as my vacuum only robot - but its ok. There are lots of settings - so I am going to try a few things. The mop is amazing. At first the dirty water was horrible - embarrassing. I wasn't expecting it. It actually had to recharge and continue! And I had to add water and dump the dirty water twice! But as "Wally" has been working, the water is less and less dirty. That says to me it's working and well. I have 1 floor so I don't have any stair issues. I have about 1600 sq ft - so a small area. My floors look a lot better. No joke. I love that part. The whole unit is pretty big. Be sure to look at measurements. It dwarfs my old robot vacuum with self empty tank. Noise? It's amazingly quiet on the quiet setting - but it's not super great at the vacuum part on 'quiet' run. Could you run while you sleep. I sure could. It's only been caught 1x - but my fault - loose cord. It was a bit of trick to get hooked up to my network - but after about 6 tries - all of sudden it decided to link. You MUST have wifi - you can't run the machine from the base. That needs to change. Also, it talks to you - very quietly. Where I have it, I cannot hear it. It would be nice to log into the app and SEE what it's trying to tell you - but that doesn't happen. I did run in the other room and heard the last part of the notice "dirt detected" - Thumbs up. Another thing, you must purchase there floor cleaner. You could get around it trying hard enough, but I am not not tempted enough to do it. There is a scent to the cleaner, but I only smell it when I dump the dirty water bin - I never notice it while/after it is actually mopping. I'm ok with that. I'd rather not have a strong scent. It is kinda funny because the dirty water is gross, but smells great! LOL In my opinion, the mapping was incredibly accurate. Noting my area rugs, where they end and the flooring begins. Impressive. Rarely runs into anything. I am actually really, happy with this purchase. I hope it works for a looooong time. I did have to ask a question - email was the only option to get support. I got an answer - that worked. I am a little disappointed that on the app (I have an android - but sure the Iphone is probably the same) there is an ad strip! Seriously?? I just paid this huge of money for your equipment and I STILL have to have an ad strip on my app?? That's annoying. It's a tap/click to purchase refills of stuff. Eh. Honestly, I am still running through all the settings, all the options - like just vacuum, just mop or both. Then there's mop and vacuum or vacuum and then mop... Over all, I am thrilled to have clean floors. Having said all of this, I never hesitate to update my reviews should new info seem useful. All of my reviews reflect my honest, personal experience with the reviewed item - your experience may be different. I am not influenced by any outside source. I receive/accept NO free products or discounts that are not available to all shoppers- ever. I am a verified purchaser - not a compensated reviewer. I have been doing honest, trustworthy reviews for well over 25 years with Amazon - posting thousands and thousands of reviews - which have been viewed over 8.2 million times to date. I am NOT a fake reviewer. BOTTOM LINE: I pay for ALL my stuff, just like you do - with hard earned dollars! UPDATED REVEIW 10/13/2024 : I love love the IDEA of this mop. BUT unfortunately, it is an idea that needs more time to develop I think. PLUS one of the biggest irritations is all the ADS that are constantly going on your app - which is necessary to use in the function of your mop. OMG. Its even the ads that will not clear until a certain amount of time has passed before you can access your mop!!! Seriously???? I am SO angry about this. For as much as you pay for this machine - NO ads should EVER harass you! Also, after months of using I am annoyed that there is NO way to remove/delete 'scheduled' events! Another thing - once it has started doing a 'task' good luck stopping it. You can press and hold the arrow button on the box, but it will start up right where it left off when you send it out again on the previous task! I am currently trying to figure out if it is just a terrible brain chip? OR do I need to hard reset? Is that even possible? What does all this say? It's NOT intuitive. It's SUPER difficult to search out what you need it to do and then how to stop what you don't need it to do. Every time I need to delve into a more complicated process (how to adjust the 'type' of clearning ) - I have to go to youtube to get an education on HOW to do it and I end up saying ' Wow. I would have NEVER found that.' I am super super disappointed about the harassing ads that never end. But even more disappointed I have to research everything about it's function! It took me at least a month to get all the 'customize' parts of my cleaning down. Does the vacuum/mop work. Yes. But you may want to kill something in order to get it to work. I would seriously consider returning it if I hadn't passed the returned window. It is with great sadness that I highly recommend you DO NOT PURCHASE ANY NARWAL products until they address the ads and remove them. Further, they need to go back to the drawing board on how to program a truly intuitive process that doesn't require a heavy internet search for the solution. And that's IF there is one. UPDATE #2 11/23/24 They have removed the ads from phone! Hopefully for everyone. They have also been apparently listening to people. They've made a few really good improvements on the app. You can easily skip or cancel scheduled events. That is a godsend. It still doesn't vacuum quite as well as my ol' buddy irobot 4 - but - Narwal mops. That is game changer for me. I feel like my review is a bit bipolar sounding at this point. I am not. But when you are investing such a large amount of money - I just feel responsible to report as we go along. It appears that Narwal may be listening and adjusting to customers. As long as that is happening - I'm still on board.

We have had our Narwal for about a month now and all I can say is WOW!!! I am blown away by three things. 1. The way the roller brush captures animal hair is mind blowing. We have an Irish Wolfhound that leaves hair throughout the house. Since we started using this, there is barely anything on the ground (daily cleaning) and have yet to have a brush tangle. 2. The mop function is incredible. This vacuum/map does such an amazing job on our floors. Every morning we wake up to spotless floors. 3. This thing is quiet. I actually like the fact that there is no dust bin capture in the base. It's so quick an easy to empty that it's really not an issue. You can barely hear the thing while it's cleaning the house. Truly impressed. The loudest part is when it cleans the mops, but even then it's not that loud. Setup was fairly easy, but as others have mentioned, connecting to your Wifi for the first time can be a challenge. It found my Wifi, I entered the password, but it wouldn't finish the setup. I just ended up force closing the app and opened it back up, started the process again and it went through. Mapping the house was fairly easy, but I did notice a few errors it made and had to remap a few times. Not a big deal as it's a very fast process. I ended up putting down fake cardboard walls to help it separate certain rooms (rather than making it one giant room). Seemed to fix the problem. I also had to cover a few mirrors in the house as it though there was a secret portal into another dimension! LOL The app for the most part is intuitive and easy to use. Mapping a second floor is a PITA, and it does not work the same as it does for the first floor. You can only select an entire area rather than an individual room. Also, I can't figure out how to tell it to mop on the second floor as it needs it's base. Luckily for us we have mostly carpet on the second floor. Customer support is non existent so don't get your hopes up. I have emailed there team a few times and still no response. I have also tried the Reddit Forum and you get a response, but they tell you to email their CSR team and you fall into a never ending cycle of 'NO SUPPORT'. All of my issues have to do with the APP and not about the machine itself... just an FYI. Repair support may be faster. As for the machine and base itself. It's a premium robot vacuum and it is hands down the nicest looking of the bunch. We also got the auto water exchange system and it works like a dream. If you can plumb it in, make the purchase. You won't regret it!

I’ve been using the Narwal for a bit now and it’s honestly really cool how much it can do on its own. The mapping is super accurate, and you can tell it actually knows where it’s going instead of just driving around randomly. It cleans in straight lines, covers the whole floor, and doesn’t miss spots, which makes the floors look way cleaner every time. The suction is strong and it handles pet hair really well, especially along walls and edges where hair usually builds up. It switches between hardwood, tile, and carpet without any issues and adjusts easily. It’s also quieter than I expected for how powerful it is, so it’s not annoying to have running in the background. The app makes everything simple. You can start a clean, schedule it, or choose specific areas without it being confusing. Maintenance is easy too. Emptying the bin and cleaning the parts only takes a minute, so it doesn’t feel like extra work. Overall, it feels really advanced but also easy to use. You don’t have to think about cleaning as much because it just does its job. It’s been super helpful for keeping the house clean, especially with pets, and it actually feels worth it.

We’ve been using the Narwal Freo X Ultra for the past 10 months, and it has truly been a game-changer for us. Before this, we had an iRobot, and to be honest, it was a frustrating experience. The docking was unreliable — we had to manually dock it almost every time, and if we forgot, vacuuming during an urgent need was just not possible. But the Narwal Freo X Ultra is a whole different story — it’s like having a little genie at home. It intelligently senses dirt in the room and adjusts its cleaning cycles accordingly. The results are fantastic — our home always looks spotlessly clean, and the vacuuming performance is so effective that it even gives a mopped look. What impresses us the most: • Super quiet: It works so silently that most of the time we don’t even notice it’s running. • Works in total darkness: Unlike the iRobot, this one doesn’t need light to function. • Exceptional mapping: It maps the house perfectly and skillfully avoids obstacles. It has never once banged into furniture or walls. • Smart and independent: Once set up, we never had to bother. It does its job reliably every time. We are extremely happy with the product and have recommended it to many of our friends. Several of them have purchased it and shared the same positive experience. If you’re looking for a reliable, intelligent, and efficient home cleaning robot — look no further. This is it!

I have had experience with robotic vacuum cleaners and mops for years. This attractive and well designed product is the best one I’ve owned and it works perfectly. Narwal will doubtless be sending out OTA updates to make it even better. The thing is, it is really hard for me to find any fault with this product that is an improvement over its predecessor. With it able to work perfectly in fully automatic A.I. Freo Mind mode, it makes use of numerous sensors to detect and correctly react to dirt or spills in the most appropriate manner. If you want to make use of various settings yourself to modify the system, you will find the app provides you with vast control. Point is, the mopping pads are able to adjust pressure on the floor depending upon the surface. A little less downward pressure on your wooden floors versus your tiles. Those pads are kept clean and wet with prompt and effective washing with clean fresh water in the handsomely designed base. Detergent that is child and pet safe is automatically added to the water. When the cleaning job completes they are washed and dried with heated air. The washing tray is easy to remove and clean yourself as you should do every couple of weeks or so. The system is designed for maximizing cleaning performance, with no fiddly easy to fail mechanical washing methods. I also am so very pleased that with this powerful capable vacuum and mop to find out that it is amazingly quiet. A very large dustbin is made more efficient by the compression of the contained contents and disinfected and air drying to prevent any moisture from leading to bacterial growth and smells. The solution is in sync with the ability to handle potentially a longer, dump with a possible 7 weeks needed before tossing the expanding disposal filter bags/cartridges or you can use the included 1 litre more conventional dustbin with a washable filter. I have only used the newer disposal bins thus far and I am very happy to say they work as advertised. If you’re someone who has a few kids and several pets, you may have more frequently emptying and the easiest to empty conventional dust bin may be the way you end up going. Take note though that you are able to buy third parties filters and parts that are very cost effective. The Narwal Freo is a great machine that has been a success around the world, so no shortage of consumables are available for your long term enjoyment of this machine. It is an easy to setup product that you can trust to make your home as clean as possible and even do this while the family sleeps as it is so quiet and doesn’t have a super loud dirt handling solution that is subject to possibly clogging up with potentially damp dirt and dust. On so many levels, this mopping vacuum is a step above. I am very glad that I took the plunge and went with Narwal who have gone above and beyond in designing a super capable and easy to live with device to make your home better. Highly recommended.

I have been using vacuum robots since 2008 and have seen them evolve from fairly clunky machines that needed a lot of watching over (for falls, getting stuck etc) to far more competent devices. For the last few years I have been using a Cecotech vacuum mop which is a great machine but it did require me to fill water and also clean the dust bin frequently. Just about a week ago I made the happy decision to upgrade to a Narwal Freo X Ultra. This cleaner is a class apart. The hardware and the software are a brilliant evolution from what I could loosely call the previous generation. The machine is flawless in mapping, navigation, obstacle avoidance and returning to base. Moreover, it compresses the dust collected and thereby gives the disposable dust bag a life of nearly 6 weeks. The 4.5 ltr water tank provides the fuel to mop 3000 sq ft. And it auto cleans itself and dries the mop pads as well. Clearly a quantum leap in cleaning tech and perhaps the most outstanding gadget I have ever bought (and that is a big statement given that I am quite a gadget-o-phile). Way to go Narwal!!