LG gram Pro 17-inch Lightweight Laptop Computer, Intel Evo Edition Powered by Intel Core Ultra7 255H Processor, Windows 11 Home, 32GB RAM, 2TB SSD - Obsidian Black

Great Product, Good price. Screen, Performance, Connectivity, I'm satisfied.

Seven months after delivery, I thought a hard drive failed. Talked to LG, who said, "Yes, sounds like a hardware failure and not a software problem. You should get that fixed." They would not even consider standing behind their product. Turns out, the motherboard slot was bad, not the hard drive. They still aren't interested in standing behind their product. I will never again purchase from LG. And now, the motherboard issue is causing a constant drain on the battery, so the percentage goes down about a percent per day despite being constantly plugged in. I have another month and a half until it's bricked, at this rate. My laptops always last five or six years, and are replaced when they are too slow and need an upgrade. This is unacceptable.

There is a lot to like about this laptop. It's impossibly light weight, the screen is super sharp, and the battery lasts a full workday. I think for how much money we're dealing with here, it's more important to say what I don't like about it. 1. I spent a half hour finding and removing all the AI nonsense and knocked off a star just for that. It should be a optional install or a very simple one click opt out. This is not a toy computer. 2. The display might be 17" but the bezels are so thin, the chassis dimensions are more of a standard 15" laptop with a number pad shoehorned in. It looks good in pictures and on paper, but that causes problems when typing more than a couple minutes. My hands and shoulders are pointed to the left side of the screen, so I have to turn my head a few degrees to the right in order to see what I'm typing. The ergonomics are not very good. I got around this by moving programs to the left side of the screen and keeping stuff I don't need to look at often to the right side. The number pad should be removed. 3. The track pad is centered to the palm rest to look more visually appealing... but it's completely wrong in relation to the keyboard. When typing normally, my entire right hand is resting over the track pad. I'm constantly tapping the corner and moving the mouse cursor around. I lowered the touch sensitivity in settings but it still does it. The track pad should be centered to the space bar. TL;DR I'm quite peeved at the keyboard and track pad layout.

One of the best machines in the market these days

Laptop froze on me a few times. As I was deleting all information it froze again as it was restarting. Not happy with such an expensive item. Did like the light weight aspect though. The box also came damage with no interior packing. I did a much better job returning laptop.