REOLINK 4K PTZ Wi-Fi 6 Security Camera System, 4pcs WiFi Cameras Outdoor with 10X Digital Zoom, Motion Track, Smart Detection, Color Night Vision,16CH Wi-Fi NVR with 2TB HDD, RLK12-800WPT4

I purchased this system, as well as 6 additional cameras to monitor our business, that's been experiencing some vandalism by some of the local homeless population. We'd previously been using an OOSSXX system that came with the building, and was around 12 years old. The difference between the 2 system, and support, are like night and day. Setting up the NVR, the included cameras, and the additional cameras was super easy. The most difficult part of setup was finding a central location for the NVR. After reaching out to support, it was confirmed that a Wifi extender/repeater could be used. The addition of the repeater extended the dual-band wifi enough to get constant connectivity to all 10 cameras that we are using. I've interacted with support 3 times and they have been very responsive, pleasant, and willing to help. The android app, as well as the windows client, make the system even easier to use and allows us to monitor the system in a multitude of ways. I would strongly recommend the Reolink NVR system. The quality of the product, ease of use, and help customer support makes the money well spent.

Reason for getting the system: Previously had 4 Zmodo 1080p wifi cameras covering majority of my property. However, the $99/yr subscription for cloud storage of snippets was absolutely not worth the money. The Zmodo cameras were slow to activate with motion and snippets recorded being less than 15 seconds. Also, night vision was crap, ghosting figures, turning on for bugs etc. I needed a change as what was getting captured wasnt enough to have charges brought against the trouble makers. Experience with this Reolink: 1) love that it records 24/7, all feeds, easy playback in app and on monitor (can share access to the system as well via QR code) 2) tracking, spotlight, alarms all great for my needs (tracking gets a bit pixilated, but it's wifi, so some is to be expected) 3) you can set block out zones and sizes. Meaning I can block out traffic driving on the road in front of my house but still be notified if someone pulls into the street lawn or comes up my walkway. Also will not turn on the light/camera and track every stray cat in the neighborhood roaming at night. 4) very customizable settings for each camera including the default positions, time until returning to home position, time an object is in view before alarm goes off etc. 4) mounting brackets were easy to install (plastic and don't seem ulta strong) and there are incredibly long power cable extensions. DRAWBACKS: 1) You ABSOLUTELY need a monitor to do initial set up. Did not work with my phone, iPad or laptop. I didn't have an admission cable long enough to reach from my tv to the router and nvr, so ended up ordering a small monitor from Amazon, delaying install (I now love having a dedicated monitor, so I can easily see the cameras from my office desk) 2) you HAVE to hook the cameras up to the nvr for initial set up and wifi sync. (Because it is a pre-boxed system I guess they did this for security reasons) This however, meant I needed to hook one camera back up via ethernet to re-link and sync it to a wifi extender. Which brings me to a major drawback 3) The wifi range on the cameras is HORRIBLE! There is exactly 83ft between the nvr and my driveway camera and I needed a signal booster as the signal was dropping, lagging freezing so often the camera wasn't effective. Which circles back to why the need to physically connect the cameras to the nvr to change / sync wifi is not good. My camera is mounted 18ft up with power inside the garage so it was a pain in the butt process to get it connected to an extender. 4) screws supplied for mounting are crap, they strip very easily. I'm old school and always drill pilot holes and the screws still stripped out some Overall it is a good system so far and considering it would have cost me $299/yr for cloud storage (smartz Eaze) for the zmodo cameras and their quality and sensitivity sucked it's a great deal for the long haul at a one time cost of 575( on sale) I definitely want to stress you need to have a monitor for set up and each camera needs to be linked to nvr via ethernet cable for initial setup and any time wifi link is changed and sync is needed. Included a picture of the camera next to a standard size coffee mug to reference size.

I have either used or tested 3 security camera systems recently, sent 2 of them back for lack of tech support. This Reolink 4K, wifi6 system has by far best picture quality, features and tech support of all. One of the E1 Pro's malfunctioned. I called in to tech support, they transferred me to warranty support, and they immediately sent all necessary information for me to send the unit back for replacement. It did take me a few days to learn the system functions, but, with the help and support of their technical team, all is well, I love the system. A little pricy, but worth it.

This system worked well at first, but over a small span of time (2 months) the system began to no record or it would freeze. As of this writing, the syste is practically useless. There is video showing, but everything else has cease to function properly. The most important part of the system (recording/play back) is not functioning. This is an issue that Reolink should have extensively tested before releasing such a defective product on the market, riding on their good reputation up to this point. Now I'm not convinced of their quality or worth. UPDATE: after talking to customer service - it was a complete waste of my time. They want me pay for shipping for the system back to them and wait 30-days to get the refund. So, in other words, I would have wasted over $100 for a system that doesn't work properly and have nothing for it. I would never recommend this company to anyone if this is their idea of customer service.

Good value, easy to install and no monthly fee.

I would say this camera system is just normal like 1080 or even worse however it says 4K. I purchased a different one which was $300 and this one is $650 but it’s not different. The price is not based on quality but it does on trademark in this case. That’s why it got 3.5 star rating.

Great product! Satisfied with the quality and results. Read the reviews first and took them with a grain of salt. Have had multiple systems throughout the years both with and without subscription services. Even among the top tier that offer in person security checks are a joke. All in all considering this system requires no subscription and the features as well as quality make this one of the most ideal purchases for a security system for a home owner.

Overall a good product but after a week I had one fail and I have several at my farm and my church as head of security they will loose signal amd have to be reconnected but imagery is great sound quality is good as it picks up a lot.