FoxAlien Masuter Pro CNC Router Machine

What are fabulous piece of kit, arrived on time and in the most fabulously packed boy in layer and layer of foam. Has kept me amused for hours. Had a small issue with a limit switch and contacted fox alien customer services who where so helpful, they diagnosed the problem which I replaced the switch from the spare from my delivery, they then sent me a replacement which arrived in a couple of days. Now works perfectly real customer service.

Firstly, it’s worth while watching videos etc on making svg files because I had the machine 2 weeks before I even cut something. I mean you could make money with it but so far my projects are all for myself but it’s a fantastic machine. Doing calculations are the best for speeds and feeds but don’t push it to its max if you don’t have to rush projects. Truthfully I found that buying the bigger router motor was a great move. I’d like to say that foxalien’s email crew / customer service are the best I’ve ever ever ever dealt with, they know how to talk you properly and don’t just try and push you away they respond so quickly and try so hard with links and everything so you can get everything going the way it should be, which I can’t thank them enough. 1000000% but this machine.

Punched this machine after reading reviews for my hubby for Christmas 2024. Excellent build quality and performance. Very very good value for money and a competitive price, lots of extra upgrades if you wish and my hubby did upgrade to the 300w motor and the 400 x 800 extension kit. Excellent after sales and support and the go the extra mile to help with any problems. 5 Stars on all of the above and would recommend to anybody looking at buying one. Well done FoxAlien

Only been using for a month. So far quality precise milling particularly of EPS products .

I’m totally new to the world of cnc and decided to take the plunge with this machine. Set up was very simple, in fact it couldn’t have been made simpler. All the wires are labelled and the instructions are a doddle to follow. Within an hour of it being delivered, I had run out my first carving, it was that simple. I now have the machine running most nights cutting out and engraving projects and am so pleased with it, I have just ordered a laser to engrave with from the same company. It also came with some spare parts including a bracket that holds my hand router for the bigger jobs. There are several free trial programs out there which will run the machine and do your bidding. Some are a little technical, but others are so simple beyond belief that you can be up and running within minutes. Would definitely recommend this machine to anyone considering it. Foxalien, if you want to send me some freebies, I won’t complain 😁

Not a bad machine for learning but found it to be not quite precise enough for serious work, returned and bought the 3S which is better.

Firstly the machine arrived with a broken clamp and wasn't useable, 3 weeks of arguing with Fox Alien and I managed to get another clamp then in October the connector that connects it to a PC fell off the control board and another clamp failed, I've been waiting 4 months for customer service to send the correct part, basically the machine has been one disaster after another, the belts stretch badly and need replacing within a few weeks, the clamps fail and need replacing within a few weeks (still waiting for replacement), the control boards are weak and poorly soldered - still waiting for replacement... Basically the whole machine has been a nightmare, I've bought a Workbee Z1+ since and not had a days trouble from it... Unlike this absolute heap of junk from Fox Alien. Do your research before you buy and if it looks too good to be true it probably is ... Fox Alien customer service absolutely disgraceful

Great CNC and very happy with my purchase.

I purchased my FoxAlien Masuter Pro in February and have been very happy with it. Since then, it has become one of the most-used tools in my shop for woodworking projects, signs, trays, and other custom work. One thing I appreciate about the Masuter Pro is that it offers a great balance between capability and affordability. It is not an industrial CNC, but it is also not priced like one. For hobbyists and small-shop owners, it provides plenty of capability without requiring a huge investment. Assembly was straightforward, and the instructions were easy to follow. As I gained experience, I upgraded my machine with the larger work area kit and the NEMA 23 motor kit, which improved the machine even further. What has impressed me the most, however, is FoxAlien's customer support. The controller for my NEMA 23 upgrade kit stopped working, and even though the accessory warranty period is only 90 days and my controller was already outside that warranty window, FoxAlien still sent me a replacement controller at no charge. That level of customer service is becoming increasingly rare and says a lot about the company. Like any CNC, there is a learning curve, but the machine itself has been reliable and capable. If you are willing to learn feeds, speeds, tooling, and workholding, the Masuter Pro can produce excellent results. Overall, I have been extremely satisfied with both the machine and the company behind it, and I would not hesitate to recommend the Masuter Pro to anyone looking for a capable CNC for a hobby shop or small business.

I'm very happy with my purchase. The packaging is perfect keeping the machine parts protected and in order. You can tell its a quality product just from the packaging. Easy to assembly with very simplified posture manual. If you have assembled an IKEA product before this is alot easier and simpler. The machine itself feels high quality and very sturdy. Trye out and works perfectly, i love that it is upgradable and gives the feeling of a professional mashine. I was happily surprised to see that the packa included some spare parts as well. Highly recommended 👌

Una maravilla, funciona perfectamente y es muy fácil de usar

nulla da dire, è la migliore. per avere il massimo dei risultati per lavori con frese grandi consiglio di cambiare immediatamente il trapanino che però è ottimo per piccoli lavori. Con un bel matita da 65mm si può fare qualunque cosa. ora farò delle modifiche per renderla più grande. per i miei lavori di insegne neon necessito di un piano più grande.

Ich hatte mich schon lange mit dem Gedanken beschäftigt mir eine CNC-Fräse zuzulegen. Meine Wahl viel dabei auf die Masuter Pro von Foxalien und ich bereue dies keinen Moment. Der Aufbau ging Reibungslos von statten und die Aufbauanleitung gibt keine Rätsel auf. Die Kabel sind schon im Kabelkanal verlegt und so war ich nach ca. einer (entspannten) Stunde fertig. Bisher habe ich mich auf Holzfräsen beschränkt und habe keinerlei Probleme damit. Als Software benutze ich Easel, welches für Einsteiger Perfekt ist. Der Kundenservice ist Top und bei Fragen würde ich diesen jederzeit empfehlen. Habe mir dann gleich die 300W-Spindel zugelegt und würde das jedem empfehlen. Alles im allem bin ich mit der CNC-Fräse vollkommen zufrieden.