50's Retro Cream Stand Mixer

Llegó muy bien embalada, funciona Perfecto y es hermosa!

I used this mixer less than a dozen times for cookie, pizza, and bread dough.After one year, gray metal filings began falling out of the motor housing where the attachment connects. At first I believed it was because the dough hook was not securely attached. However, that turned out not the case because it consistently rains small bits of metal like filings -- similar to graphite -- on the dough hook and into my dough after a few minutes. It caused unpleasant-looking gray streaking in my bread and pizza dough. This also occurs while running by itself, with nothing in the bowl.The pictures posted show the gray greasy particles produce after running 5 minutes without mixing anything.I contacted Smeg Service and they politely said that they would not replace or repair because I contacted them just passed the one-year mark despite notifying them the problem occurred within the one year of purchase. Rules are rules and they offered absolutely no help. I asked Smeg service if they would service and charge me and they declined and would not recommend any means to even pay for a repair.For the price of close to $600, it should perform for more that year.It looks great but I do not recommend actually using it since metal filings in food are dangerous.

It handles heavy doughs and tackles each task with ease. It is also very quiet relative to other mixers we have had. Seems well built and will hopefully last for a long time.

These two big pieces are falling apart. The stand mixer functions properly though. Would it be fine letting it be like this or should I ask for a repair?

Really love my new Smeg stand mixer.