The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why does the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed "LOCK" is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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JOYMOOP Wall Mop and Bucket Set, Hands-Free Flat Floor Mop with 3 Washable Microfiber Pads, Wet and Dry Use, Ideal for Home and Commercial Floor Cleaning

Product ID: 344715739

Details

Color
White
Handle Material
Plastic Steel
Handle Type
Fixed
Head Material
Microfiber
Material
Plastic Steel

🌀360° spin self-wringing tech

🦾hands-free pedal wringing system

🧽3 washable microfiber pads

1626 kr

Duties & taxes included

In stock

Sold byAmazon DenmarkDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🧼 Mop smarter, not harder — join the clean floor revolution!

DURABLE ECO FRIENDLY - Machine washable pads and replaceable parts extend product life, reducing waste and saving you money.
TRIPLE MICROFIBER POWER - Three high-density washable pads trap dust, pet hair, and stains for spotless floors—wet or dry.
EFFORTLESS HANDS FREE CLEANING - Pedal-activated centrifuge wrings mop with minimal leg effort—no more grimy hands or arm strain.
ERGONOMIC SPACE SMART DESIGN - Collapsible handle and compact bucket with built-in mop holder make storage a breeze in any modern home or office.
PRECISION 360 SPIN TECHNOLOGY - Spin mop head reaches every corner and tight space, gliding smoothly under furniture and along baseboards.

The JOYMOOP Wall Mop and Bucket Set features a hands-free pedal wringing system with 360° spin technology, paired with three washable microfiber pads designed for wet and dry use. Its ergonomic, collapsible handle and compact bucket with wet/dry separation make it ideal for efficient, hygienic cleaning of all indoor hard surfaces. Durable and easy to maintain, this mop set is perfect for busy professionals seeking a convenient, eco-conscious cleaning solution.

Specifications

ASIN	B091F1RPHD
Additional Features	360° Spin, Lightweight, Non-Slip Handle, Rust Resistant, Self-Wringing
Best Sellers Rank	#214 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #2 in Household Mop Buckets #2 in Commercial Mop Buckets
Brand Name	JOYMOOP
Color	White
Customer Reviews	4.3 4.3 out of 5 stars (23,856)
Handle Material	Plastic, Stainless Steel
Handle Type	Fixed
Head Material	Microfiber
Included Components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 2 Extra Pads, 4 Mop Handle Rods
Item Type Name	Cleaning Tool
Item Weight	3.8 pounds
Manufacturer	Jianmei
Manufacturer Part Number	13-D-01-JM
Material Type	Plastic, Stainless Steel
Model Number	13-D-01-JM
Set Name	Middle Bucket #13 + 50" Flat Mop + 3 Pads
Unit Count	1 Count
Volume	5.6 liters

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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1626 kr

Duties & taxes included

In stock

Sold byAmazon DenmarkDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Denmark.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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