GARDENA 15201-41 SILENO Minimo - Automatic Robotic Lawn Mower, with Bluetooth app and Boundary Wire, one of The quietest in its Class, for lawns up to 2700 Sq Ft, Made in Europe, Grey

The Great: We’ve had this mower for two years and it’s held up well. Our lawn is small, but it has mowed quietly enough at midnight not to disturb us or our (fussy) neighbors. I don’t think they even know we have it. It does well in rain, too. Setup wasn’t so bad, except wiring the yard. If you follow videos posted by the company on YouTube (I think from Australia or the UK), it’s pretty easy. Cleaning really has been as easy as hosing it down or even just brushing off accumulated grass clippings with your hand. It’s pretty safe, too. The blades are small and many inches inset from the edges of the machine. It would be difficult for it to accidentally injure our dog or a small animal unless they actively flipped it over and chewed on the tiny blades (our dog has no interest in it). I doubt it would even run her over; it bumps into things softly, like a robot vacuum does (though I don’t think she’d just lie around and let it go over her leg or tail in the first place). The Meh: The app could be better. Occasionally, we’ll find that the device stopped running - for no apparent reason - and we have to hard reboot it and delete and reset our schedule in the app all over again to get it running. The app has also never kept track of previous mows (even though it’s supposed to). Lastly, sometimes the charging indicator is waaay off. It’ll go from 100% to 0% to 5% to 20% in seconds. But it has worked and mowed on schedule most of the time. And, because the blades are inset from the edges of the device (they’re in the middle of the bottom), it doesn’t always get the edges of the lawn done when there’s a flower bed stopping the mower from overshooting the perimeter of the lawn itself. That’s fine. I do the edges it can’t get once a week. I don’t need to do the edges that are adjacent to the sidewalk, since it can overshoot and cut those. The Bad: There is NO customer support in the US. I reached the (I believe it was) Australian customer service, who sent me to the Canadian (“North American,” but really just Canadian) customer service, who sent me to the “US” customer service, but the US team never answered calls or returned emails. The Canadian team couldn’t do US support at the time. If you’re in the US, you won’t get support. (At least, as of late ‘22/early ‘23.) But we eventually got to the bottom of the issue ourselves. Why 5 stars? Despite the flaws, it has been a generally reliable product for about 2 years, and it was a budget option compared to the competition. I’m not sure that paying more for another brand would yield any better results. Value to dollar is great, as who’s gonna get someone to mow their lawn 2-3x/week for 2+ years for under $600 (and not have to worry about locking up dogs/granting yard access)? Who wants to do it themselves on their days off?

- - update 2 - - 7 weeks after I first reached out to the manufacturer for warranty work, I finally have unit1 back and mowing again. They replaced a bad battery. The company’s support and warranty responsiveness leaves significant room for improvements. Each steps involved multiple attempts to reach out and babysit them to resolution. Almost 2 months to get a mower fix is not a good situation. Don’t get rid of your old mower. I will continue to update so others don’t have make regrettable choices and suffer like I did. - - update 1 - - Worked well until it doesn’t and the company’s warranty is a disappointment. My first unit died just after the return period ended. Over a month later, I’m still waiting. The unit have spent more time with the company’s warranty repair than mowing my yard. I really wanted to like it, and was happy with the mowing. Unfortunately now I’m stuck with a dead unit with the manufacture that can’t do it’s job, and I have a second unit that I’m afraid will also turn out to be junk. What a disappointment. Don’t make my mistake. - - original review - - I bought one to try in my backyard. It works so well that I bought a second for my front yard. Will it last? I hope so! I already got used to not having to mow my lawn. I hope Gardena is better at making durable and working products than their ability to keep their product registration website.

The blue tooth setup should be replaced with WiFi. You need to be pretty darn close to the machine for the blue tooth to work. In that sense, it is hardly a truly remote operation as you must go outside and be near the machine to set up your programming. The written instructions are a bit complicated and not that easy to follow. However there are numerous helpful videos available online. It is not very clear from the written materials how to obtain additional supplies such as boundary wire, connectors, cutting blades, etc. Also the videos are not specific to the machine I purchased but I was nevertheless able to figure it out and I was able to set up the particular machine I purchased. Once all set up, it works pretty well and I really like it. I definitely give it a thumbs up.

We set up the wire at the surface with the stakes to see if it would work before going thru the effort of trenching wire. Unfortunately it was getting wheels stuck and spinning out in the zoysia grass despite the fact that i had previously mowed. It also cut its own wire which was getting tugged on and loosened from the stakes when it rolled over it. There are not enough stakes included in the box and the stakes arent long enough because they were popping out of the ground from tension on the wire. Also I have oak twigs dropping in my yard on windy days from my neighbors trees and the tiny razor blades on the bottom of this unit would get stuck on those. Ultimately had to return this. Perhaps this will work for northern grass. It was very quiet and returned to its base on its own when it didnt get stuck in the grass. It surprisingly also didnt get stuck on my pavers either. It also worked in the rain.

Do not purchase this mower. Two mowers back to back were DoA. They do not charge. The batteries are so drained that they cannot be charged. Too old? I have wasted days on this. Part of the instructions is to set it up to charge while you install the wiring. I did all of that work only to learn it will never work. Save yourself the trouble. The company is based in Europe too so good luck getting support. Set up was easy. No idea how well they work.

In conclusion, After three solid weeks of trying to get this thing to operate, my inability to program the mower to cut the lawn on a schedule has required me to return. I Set up the boundary and guide wire. It took me a solid day. 2150 ft.² only one issue with the wire not connecting, and it was due to where the boundary and guide wire connect with the special connector. I needed to press down on it harder, but then no problem the wires were set. And the light at the home base was green. The machine seems to be cutting well. If the software and app were better, these mowers would be selling without any problem. This is my problem. For weeks I have tried to connect my Apple XR phone using the app to the mower. The app will not let me save a schedule time. While I can connect, I can’t program it at all. So in order to mow the lawn, it needs to be manual attention all times. I have to press the button on the mower. I tried a couple of more Apple devices, to see if they will work. But I was not able to connect these with the Bluetooth. I know some people had no problem. It’s all very frustrating. I don’t know what this company was thinking launching such a bad app. People that reviewed this mower for Husqvarna (aka influencers), did a terrible job. There are so many glitches with this mower that should have been Addressed either before the launch or at least during the videos. You would think this would be a great product for the elderly, but not so. The software is a disaster. Middle-age people don’t have the time to figure out all of these glitches. Until these automowers come out with a GPS mower, with no guide and boundary wires, we are going to be push mowing.

I turned on the mower and paired it with bluetooth. Easy! Then it booted me and I could never get it to connect again. I contacted tech support, and they said it needed the wires installed and the complete system set up to work. After installing the boundary and guide wire, and making sure my lawn was super short to begin with, everything was operational except the app/bluetooth connection, and thus the mower only had basic controls. I tried everything, connecting over and over, attempting to re-pair, updating the lawnmower firmware. Nothing could get it to ever reconnect again. Tech support ended up sending me a box to send it in for repairs. A few days after sending it they told me they had updated the firmware and it was working fine. I got it back and to make a long story short, am still having issues with the app not wanting to connect and having to delete/re-pair the mower every time I try to change anything. The mowing part is great. The mower has never gotten stuck on my yard, never gets lost, always makes it back to the dock. However doing anything with the app is pure misery, and thus monitoring or trying to alter any settings on the mower is torture. EDIT: After considerable trial and error I figured out that turning the Bluetooth function off and on again right before connecting to the mower, or if the connection fails, works almost every time. If you are having trouble try this! MUCH LATER EDIT: The Bluetooth connection issues have since been fixed and the app functions properly, greatly improving the experience of using these mowers.

The only negative is that it didn't come with anywhere near enough wire. I guess I have too many things to go around in my yard, pool, storm shelter, fire pit, etc. I needed about 200' more but had to buy a 500' spool ($85 at the hardware store). The mower is very quiet and does a nice job. Laying the boundary wire is a pain but I knew that up front. Well worth the trouble once done. I haven't needed tech support but I'm sure it's there. You'll need additional wire and connectors but other than those all you need is in the box. A good buy for what I spent, great for a smallish yard.

After purchasing and owning the top of the line Husqvarna automower 450xh, I was wondering if the minimo could do the job on my city home. It handles my lawn easily. I would say that i am as satisfied with its performance on my 1200sf city lawn as I am satisfied with the 450xh on my 65000sf countryhouse lawn. The minimo keeps the lawn looking perfect with only 3 hours per day at 6 days per week. The 450xh needs 14 hours per day at 7 days per week. Both lawns look amazing. Two excellent machines.

The app is just useless. After I restarted the Gardena Sileno Minimo the app does not recognize the lawnmower and the customer support has only one answer: reinstall the app. I have done it at least ten times and it still not working and no support at all from the company. You can read the reviews for the 5400 sqft and you will see the same major comment: it is the worst customer service you can experience. They do not have support via telephone, only via e-mail. So you write… they answer after two days and they do not help you solve the problems. I had an accident and unfortunately I could not install it before the Amazon return window and now I am stuck with a product which is not working. Please read the reviews and if you decide to buy please try it within the returning window. I have installed the app in my iphone, the android emulators they suggest for windows are not compatible with bluetooth… useless advice.

This is my first review ever, but I had to come on here to praise the AMAZING CUSTOMER SERVICE I received. I ordered a Gardena Sileno last year off Amazon and this year the stations connectors burnt out, and my robot was no longer working. I passed by the Gardena office to see if they could help me. From the moment they opened their door to me, Gardena staff were super helpful and kind. It was amazing customer service, they asked me to drop off the lawn mower and all the equipment and they sent me an email right away. They fixed the issue, even though the part affected wasn’t covered by warranty they went above and beyond to fix the issue for me as a one time free of charge service. You don’t find customer service like this everyday. When I went to pick up my mower, not only did the manager chat with me, the technician who worked on it also came out to talk to me and explain the issue and what they fixed and what to look out for. THANK YOU TO SHARUYA, IVY HURLEY AND FADY.TOP TO BOTTOM THIS TEAM WAS VERY HELPFUL, and I really appreciate it.

The mower worked better than expected, it is doing a good job and doesn't need to be supervised often. There's still a couple of issues though. -Make sure to keep your connections out of the way and tack them down very well. -Make sure the wire is well tacked, the mower can indeed cut it if you're not careful. -A very important detail that's not mentioned anywhere, the mower will only work for a certain amount of hours in a specific days, something like 7 hours for this model. Afterward it gives an error message saying it exceeded it's "Daily Limit". What's the point of this limit you might ask? It seems to be the way the company indirectly limit the area the mower is able to mow. Seems to be there exclusively to sell more models with the only difference being the size of the lawn they can mow. I do not approve of this design mentality. If I buy a product, it belongs to me and I am free to use it for however long I want in a day.

Le revit est arriver casse , ne veut pas tondre , ne fait rien de ce qu’on l’on demande