I purchased this item and it broke when I was washing it. Where can I get a replacement carafe?

We are sorry to hear the carafe broke. If you ever have any questions/concerns or need to place an order for parts, please feel free to contact Presto Customer Service Department Monday-Friday 8:00 am - 4:00 pm Central Time, by phone at 1-800-877-0441.

Can I buy a replacement carafe? Mine broke after the first use

We are sorry to hear this happened. We have replacement parts and are can certainly help you. Please feel free to reach out to us directly at 1-800-877-0441. We are available weekdays from 8:00 – 4:00 Central Time and are more than happy to help!

Can i buy just the glass as a replacement part?

Yes, you just need to order from the Presto website. Mine broke (my fault), but I called their customer service and they were nice enough to give me a mulligan and replace my glass for free. Awesome customer service!

Where can I find the gasket that goes onto the grounds cup? It must’ve went missing while cleaning it

We are sorry to hear you are missing the gasket. Would you please reach out to us directly at 1-800-877-0441? We can be reached weekdays from 8:00 - 4:00 Central Time.

Presto 02937 Dorothy™ Electric Rapid Cold Brewer - Cold brew at home in 15 minutes - No more waiting 12 to 24 hours.

Product ID: 215136612

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Details

Brand
Presto
Capacity
1.4 Pounds
Color
Clear Black
Product Dimensions
5.5"D x 6.5"W
Special Feature
Rapid Cold

🌀tornado whirlpool tech

🍶22 oz glass carafe

⏱️15-min rapid brew

Description

🌀 Spin your coffee game up—cold brew faster, fresher, better!

BREW IN A FLASH - Cold brew ready in just 15 minutes—no more overnight waits!
SLEEK COMPACT - Modern design fits neatly on your countertop, blending style with professional efficiency.
GENEROUS CAPACITY - Makes 22 ounces of cold brew—perfect for sharing or powering through your workday.
EFFORTLESS CLEANUP - Dishwasher-safe parts and detachable cord for streamlined kitchen storage and maintenance.
TORNADO EXTRACTION - Innovative spinning whirlpool rapidly extracts smooth, rich flavor without bitterness.

The Presto Dorothy™ Electric Rapid Cold Brewer revolutionizes home cold brew with patented tornado spinning technology that extracts full flavor in just 15 minutes. Its 22-ounce glass carafe and dishwasher-safe components combine convenience with premium taste, making it the go-to choice for busy professionals craving smooth, bitter-free cold brew without the wait.

Specifications

ASIN	B089B6D4P9
Best Sellers Rank	#218,652 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #213 in Coffee Machines
Brand	Presto
Coffee Input Type	ground
Coffee Maker Type	Cold Brew Coffee Maker
Color	Clear, Black
Customer Reviews	4.1 4.1 out of 5 stars (3,275)
Date First Available	May 29, 2020
Global Trade Identification Number	00075741029375
Human Interface Input	Dial
Included Components	Base, Carafe, Cord, Filter
Is Dishwasher Safe	Yes
Item Weight	1.5 pounds
Item model number	02937
Manufacturer	Presto
Model Name	Dorothy™ rapid cold brewer
Number of Items	1
Operation Mode	Fully Automatic
Power Source	AC
Product Dimensions	5.5"D x 6.5"W x 10.5"H
Recommended Uses For Product	Cold Brewing
Special Feature	Rapid Cold Brew Technology
Specific Uses For Product	Cold Brew
Style	Cold Brewer
UPC	075741029375
Unit Count	1.0 Count
Voltage	110 Volts

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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